Troubleshooting performance fluctuations and changes in Display campaigns

In this article, we’ll outline different reasons for Display campaign fluctuations and changes, why they may lead to changes in campaign performance over time, and how you can use the tools in your Google Ads account to understand what’s driving these changes.

Bear in mind: It’s normal for your campaign performance to vary.

 


Before you begin

Assess performance based on your bid strategy and optimisation goal

Before making conclusions about your campaign performance, it’s important to first consider whether the settings that you're using match the metrics that your campaign is optimising towards. Updating your campaign’s bid strategy or optimisation goal settings to align with your business and advertising goals will help to ensure that you're focusing on the relevant metrics when analysing campaign performance to understand what drove fluctuations.

For example, Target CPA helps you get as many conversions as possible at or below the target cost per action (CPA) you set. In campaigns using target CPA, cost per conversion and other conversion-related metrics may be better indicators of performance than cost per click and impressions.

 

9 reasons why your performance is fluctuating

1. Recent changes to account or campaign settings

Editing any account or campaign settings, such as bid strategy, bid adjustments, bids, budget, keywords, audience, demographics and ad scheduling can change your performance.

Learn more about display campaign performance fluctuations: Changes to account or campaign settings.

 


2. Conversion tracking setup and conversion delay

When using conversion-based bidding, such as Smart Bidding or automated bidding, sudden drops or increase in conversions or conversion value may result in performance fluctuations as Google Ads optimises towards your set conversion action.

Learn more about display campaign performance fluctuations: Conversion tracking setup and conversion delay.

 


3. Bids and bid targets

Your performance may fluctuate if your bids, bid limits or bid targets are set without taking into consideration the historical data Google Ads will use to serve your ads. 

Learn more about display campaign performance fluctuations: Bids and bid targets.

 


4. Budget settings

Your campaign may be more likely to have performance fluctuations when the budget is limited.

Learn more about display campaign performance fluctuations: Budget settings.

 


5. Creative coverage and diversity

If you’re running an asset-based campaign (Responsive Display Ads) in particular, it’s important to ensure that you have a diverse set of creatives across ad formats.

Learn more about display campaign performance fluctuations: Creative coverage and diversity.

 


6. Targeting settings and overlaps (Audiences, Keywords, Geo)

If your campaign is targeting a smaller group of users with very specific audience, keyword, placements, location or language settings, it may also be more likely to have performance fluctuations. You may have multiple campaigns or ad groups in your account that are eligible to enter overlapping auctions due to similar keywords or other targeting.

Learn more about display campaign performance fluctuations: Targeting.

 


7. Policy and ad review status

Changes to the review status of your ads or keywords can affect your performance.

Learn more about Google Ads performance fluctuations: Policy and review status.

 


8. Other account issues

Issues with your payments, billing transfers or other account level issues can affect the performance of your account and the performance of your campaigns.

Learn more about display campaign performance fluctuations: Other account issues.

 


9. Auction dynamics

The choices that other advertisers, who are participating in the same auctions as you, make can affect your campaign’s performance.

Learn more about display campaign performance fluctuations: Auction dynamics.

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