If you have a manager account and one of your client accounts applies for monthly invoicing, you’re required to link your manager account to the payments profile. Linking your manager account to a payments profile allows you to perform certain billing and payment actions. It also prevents any unauthorized billing changes in your account.
On this page
- Request linking of your manager account to a payments profile
- View your pending link request
- Potential errors
Request linking of your manager account to a payments profile
Note: You must have admin or billing-only access to your manager account in order to make a linking request.
- Sign in to your Google Ads Manager account.
- Click the the Billing icon
and then click Payments profile.
- Click the blue plus
button.
- Enter the 12-digit payments profile ID you wish to link to and click Send Request.
- You can enter the payments profile ID without dashes
- Make sure to enter a valid payments profile ID
Your linking request will be sent to the admins of the manager account with link-management permission for that payments profile. They will review your request and approve or reject it accordingly.
If you, as the requester, are also the admin of the manager account with link-management permission for the profile you requested for linking, the link will automatically be approved.
You will receive an email notification once your linking request has been approved or rejected.
Note: We currently only allow a linking request to the payments profiles that have a manager account with link-management permission. To link your manager account to the following types of payments profile, please contact us.
- Payments profiles without a manager account with link-management permission
- Payments profiles on sequential liability, Loi Sapin, and Mexico liability
View your pending linking request
- Sign in to your Google Ads Manager account.
- Click the the Billing icon
- Go to the "Sent requests" tab to view the list of your manager account’s pending linking requests.
Note:
- If your request has been approved, rejected, or expired, you will no longer see your pending or expired request in the "Sent requests" tab.
- If the approver does not take any action, up to 2 reminders will automatically be sent to them to review your request before it expires. The number of times reminders were sent is displayed in the "Reminders sent" column.
- Your request will expire 7 days after it was made. The date it will expire is displayed in the "Request expiration date" column. Once your request expires, it will be automatically rejected, and you can resend the linking request.
- Alternatively, if your request has not been approved or rejected, you can withdraw your request by clicking Withdraw under the "Actions" column if you no longer wish to link your manager account to the payments profile.
Potential errors
There could be a number of reasons why you receive an error message and aren’t able to submit a request to link your manager account to a payments profile. Refer below for the list of potential errors you may receive.
Error message #1: The payments profile xxxx-xxxx-xxxx doesn’t have an assigned manager account with link-management permission.
Error message #2: The payments profile ID you entered is invalid.
Error message #3: The payments profile xxxx-xxxx-xxxx isn’t eligible for external linking.
- It’s not a monthly invoicing payments profile; but rather a profile that is on manual payment or automatic payment option.
- It’s not on standard liability; but rather on a Sequential Liability (for US agencies), or Loi Sapin (for French agencies), or Mexican Liability (for customers in Mexico).
- The payments profile does not pass our risk check.
