If all Shopping campaigns in your Google Ads account are not serving, check your Merchant Center account to confirm whether it is suspended or if the accounts are linked correctly. If the account is suspended, a banner appears notifying you of the account status. You need to resolve any of these account issues before the shopping campaign can serve.
What you can do
- Check on your Google Ads and Merchant Center account linking status.
- Check your account for account-level enforcement for product data quality violations.
- Check your account for account-level enforcement for policy violations.
Need something else?
Check other common reasons why your ads are not running.
