In this article
Why this issue is happening
The value that you've provided for this attribute isn't consistent with the value provided for a related product data source attribute. For example, for vehicle ads, if the value for the price [price]
attribute is '0.0', then you can only use the value 'Lease
' for the credit type [credit_type]
attribute. If you use the value 'Finance
' for the credit type [credit_type]
attribute, your vehicle ad will not be served. You must either set installment.credit_type to 'Lease
' or give an appropriate full purchase price for the vehicle.
How to fix your issue
Update the value provided for the attribute to be consistent with the values provided for other related attributes.
Fix products one by one directly in Merchant Center
Navigate to Products in your Merchant Center account, then select the Needs attention tab.
Use the filter icon above the table to find all products affected by your issue.
Click on the title of the product that you want to fix, then click Edit product.
Update the value provided for the attribute to be consistent with the values provided for other related attributes.
Select Save.
Fix multiple products at once
Navigate to Products in your Merchant Center account, then select the Needs attention tab.
Use the filter icon above the table to find all products affected by your issue.
Select the download icon to download a list (.csv) of all affected products for all issues or this particular issue.
Cross-reference the downloaded list with your uploaded product data, and update the value provided for the attribute to be consistent with the values provided for other related attributes.
Re-upload your corrected product data to Merchant Center using your chosen upload method.
Next steps
After making the requested changes, check that you've fixed the issue by making sure that it's no longer listed on the 'Needs attention' page.
Bear in mind: It may take some time for your change to be reflected on the 'Needs attention' page.