In this article
Why this issue is happening
For one or more of your product offers, you've submitted the condition [condition]
attribute with the value "new", indicating that the vehicle is new.
How to fix your issue
When you create a new vehicle offer in Quebec, CA, you must include the product's all-in price via the vehicle all-in price [vehicle_all_in_price]
attribute. The value for this attribute should be the all-in price of the vehicle, including tax, title and any other vehicle fees. New vehicle offers won't work properly in the Quebec region until the vehicle all-in price [vehicle_all_in_price]
attribute is uploaded.
Fix products one by one directly in Merchant Center
Go to Products in Merchant Center, then select the Needs attention tab.
Use the filter icon above the table to find all products affected by your issue.
Click on the title of the product you want to fix, then click Edit product.
Add the vehicle all-in price [vehicle_all_in_price]
attribute.
Select Save.
Fix multiple products at once
Go to Products in Merchant Center, then select the Needs attention tab.
Use the filter icon above the table to find all products affected by your issue.
Select the Download icon to download a list (.csv) of all affected products for all issues or this particular issue.
Cross reference the downloaded list with your uploaded product data, and make sure to add the vehicle all-in price [vehicle_all_in_price]
attribute to those affected products.
Reupload your corrected product data to Merchant Center using your chosen upload method.
Next steps
After making the requested changes, check that you’ve fixed the issue by making sure it’s no longer listed on the “Needs attention” page.
Keep in mind: It may take some time for your change to be reflected on the “Needs attention” page.