About Engaged Audiences

Engaged audiences help you to reach users who have previously interacted with your website on Google Search, YouTube, or other Google sites. It automatically generates lists of users who have visited your site from Google properties through clicks on either ads or search results. This allows you to re-engage with these high-intent users who have already shown interest in their products or services.

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Engaged audience list will be automatically created in your account. A user searches for and clicks on your site from a Google property. You activate your newly created engaged audience lists across Search, YouTube, Discovery, Gmail, Shopping, and Performance Max campaigns. The user is added to your engaged audience list as a site visitor in the CID where the ad originated.

If you already use Customer Match, we recommend adopting engaged audiences alongside Customer Match to maximize performance benefits. The customer list will be auto-generated and updated in real-time. This means lists will stay more up-to-date and can be activated by you in your Google Ads account by applying those lists to audience targeting.

If you use tag-based remarketing to reach users across Google properties but don’t use Customer Match, you can still use engaged audience lists to supplement tag-based remarketing lists.

Benefits

  • Ease of use and accessibility: Google Engaged Audiences are automatically generated, eliminating the need for manual list creation.
  • Real-time updates: These lists update automatically, ensuring your audience segments always reflect the most recent information.

Requirements

Note: The membership duration of users in the customer match list can be set to a maximum of 540 days.

Activate your engaged audience

Engaged audiences automatically create lists of users who visit your website from Google properties (Search, YouTube, and more). These lists can be used for various purposes:

These lists are segmented by your Customer IDs (CIDs) and can be used for:

  • Targeting ads to website visitors across Google's platforms.
  • Providing signals for optimizing ad campaigns (Search, Performance Max).
Example: As a user on Google Search, you can target your ads to specific audiences. When an advertiser clicks on your ad and lands on your website, Google Search tracks this activity. The advertiser click is associated with your website's domain URL, which in turn links to your ads. This means that the advertiser is added to a list of people who have interacted with your ads on Google Search.

Your engaged audience list can be activated by applying those lists to audience targeting.

This list is accessible to you at the MCC level, allowing you to view all the advertisers who have clicked on your ads from a single place.

Learn more about Engaged audiences-FAQs.

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