The time it takes to see your payment reflected in your Google Ads account depends on how you pay your bill and may be affected by regional payment processing timelines. Learn more About payment processing times for your country.
- Check: It can take up to 5 business days after we receive your check to update your Google Ads balance. If you mail your payment internationally, it can take longer.
- Wire transfer: It can take up to 5 business days after initiating the transfer to update your Google Ads account balance.
- Credit card: It can take up to 24 hours after a credit card payment to update your Google Ads account balance. If the payment has been declined, contact your bank or credit card company.
Check if your payment has been applied
You can check if we’ve processed your payment by reviewing the Billing “Summary” or “Billing activity” pages in your Google Ads account. Learn more about how to Check your payment status and account balance.
- In your Google Ads account, click the Billing icon
.
- For monthly invoicing accounts: Click Summary. In the "Amount due" section, look for "Your last payment was on" to find the date and amount of your most recently processed payment.
- For manual and automatic payments: Click Billing activity: Payments appear as line items in your monthly tables section. Review the "Cost", "Credit", and "Running balance" columns in this table to check if a payment has been applied to one or more invoices.
Troubleshoot issues with payments
If your payment isn’t reflected in your account within the typical timeframe for your payment method and country:
- Verify with your bank or credit card company that your payment was successful.
- Ensure that the payment was initiated from the correct Google Ads account.
- Verify the payment amount that matches what's due in your Google Ads account.
If the issue persists, contact the Google Ads collections team through the Get help with invoice payments, related suspensions and statement of account requests form.
Note: Only accounts on monthly invoicing should use this form to contact the billing team.
