Each conversion action you track probably has a different value for your business. Some may be your main goals, while others may be helpful to track, but you don’t want to adjust your bids to achieve them. Still, looking at all of your conversions together provides a broader view of how your business is doing.
The 'All conversions' column gives you a view of all the conversions that your Google Ads campaigns drive. This column includes any conversion actions that you've chosen not to include in your main 'Conversions' column.
Benefits
The 'All conversions' column provides a flexible way to report on which campaigns, ads and keywords are leading to valuable actions without requiring you to include those actions in your main 'Conversions' column which is used by Smart bidding. You can add the 'All conversions' column to any of your reports and segment by a variety of dimensions to evaluate your Google Ads performance.
- Segment your 'All conversions' column by conversion action to see how many conversions you have associated with each action regardless of whether that action was included in the main 'Conversions' column.
- Segment your "All conversions"column by device type to optimise your mobile bids.
- Segment your 'All conversions' column by conversion source to see which sources your conversions are coming from, for example, how many shop visit conversions you reported. This can help you make better decisions about allocating resources between your online and offline budgets.
Requirements
To start using All conversions, you'll need to use conversion tracking, including website, phone call, shop visits or in-app conversion tracking as applicable.
To find the 'All conversions' column, sign in to your Google Ads account, then follow these instructions:
- Click any of the links in the Page menu on the left (Campaigns, for example) and look for the 'All conv.' column. This can be selected by clicking the Columns icon
above the statistics table.
above the statistics table.If you can’t find the 'All conv.' column, it might not be showing in your report by default. Learn how to add columns to a report.
To get the full benefit of 'All conversions', record enough conversions in your account to gain meaningful business insights.
How it works
'All conversions' includes the data in your 'Conversions' column, conversion actions that you’ve chosen not to include in your 'Conversions' column, shop visits, certain phone calls and more. These additional conversions can give you a more accurate understanding of how users interact with your business, and this helps you better calculate the effectiveness of your advertising.
What's included in 'All conversions'
Read below to learn more about these special conversion sources that can help you make more informed decisions about your online advertising investments.
Primary and secondary conversions
When you set up conversion tracking, you will be selecting primary and secondary conversion actions that support a defined goal:
- Primary actions: These are conversion actions that are reported in the 'Conversions' column in your reports and used for bidding as long as the standard goal they are part of is used for bidding.
- Secondary actions: These conversion actions are for observation only. They are used for reporting in the 'All conversions' column in your reports, but not for bidding, even if the goal they are included in is used for bidding. The one exception is if the secondary action is part of a custom goal, in which case it’s used for bidding. However, note that shop sales direct conversion actions can’t be used for bidding, even if used in a custom goal.
Learn more about primary and secondary conversion actions
Calls from tablet and computer users
If you use call assets or call-only ads with Google forwarding numbers, you can count calls as conversions as follows:
- Conversions generated by calls from mobile search ads are counted as standard conversions and included in the Conversions column.
- Calls placed after viewing ads on tablets and computers are included in the 'All Conversions' column.
Did you know...
Phone calls are an important channel for research and purchasing with 70% of mobile searchers reporting using click to call functionality to connect with a business directly from the search results. In fact, consumers make more than 40 million calls directly from Google ads every month.
Shop visits
Shop visit conversions are available for eligible advertisers in certain countries. If you're interested in using this feature, learn more in our About shop visit conversions article, or contact your Google Ads account representative.
Floodlight conversions
If your Google Ads campaigns are managed by a Search Ads 360 bid strategy with auction-time bidding, the ‘Conversions’ and ‘All conversions’ columns will also include Floodlight conversions by default. Learn more about how Floodlight conversions are shared.
How to use it
You can use "All conversions" to inform your bidding. If you’ve chosen not to include certain conversion actions in your 'Conversions' column, remember that 'All conversions' will also include these additional conversions.
Sorting your data
The 'All conversions' column can help you understand the relative contribution to total conversions that mobile, desktop and tablet have had across your ads.
To see a breakdown of your conversions by the device where an ad click happened, segment your report by Device.
Note that when you segment by device, you'll see cross-device conversions counted for the device where the ad click occurred. For example, if someone clicked an ad on a mobile device and later converted on a desktop computer, the conversion would be counted under mobile.
Bear in mind:
- Call conversions on the Search Network from both desktop and tablet are included in the "Computer" row. (Call conversions from tablets can't be reported separately.)
- Mobile calls are included in the mobile row
- Desktop and tablet call conversions are not available at the keyword level.
- Cross-device data for call conversions is only available for search network campaigns.
