You'll receive email notifications when there’s critical information you should see about your manager account. But you can also choose to receive other types of notifications by email.
This article shows you how to manage the email notifications you receive for your manager account as well as for your client accounts. Keep in mind that each user on a manager account can set their own notification preferences.
Email notifications for manager accounts
You can opt in to email notifications when you create your manager account, but you can change your preferences at any time. These are the types of emails that you can choose to receive:
- Newsletters
- Google market research
- Customised help and performance suggestions
- Reports
- Special offers
Email notifications for client accounts
These are the types of emails you can choose to receive about your client accounts:
- Disapproved ads and policy alerts
- Campaign maintenance
- Customised help and performance suggestions
- Newsletters
For the first two, 'Disapproved ads and policy alerts' and 'Campaign maintenance', you can choose to receive, all, only critical or no emails. However, note that if the client account has no other users receiving critical email notifications for the account, you’ll automatically receive these critical emails on behalf of the client account.
For the last two, 'Customised help and performance suggestions' and 'Newsletters', you can choose to receive either all or no emails.
How to manage email notifications
Change which email notifications you receive about your manager account
- In your Google Ads manager account, click the Admin icon
.
- Click the Notifications drop-down in the section menu.
- Click This account along the top.
- The 'Notification topics' column shows the different email notification types. In the 'Email settings' column, select your preferred email setting for each type.
.Change which email notifications you receive about client accounts
- In your Google Ads manager account, click the Admin icon
- Click the Notifications drop-down in the section menu.
- Click Full hierarchy along the top.You’ll find a table that lists your client accounts, along with the email settings for each account.
- Do one of the following:
- To change email preferences for a single account: Point your cursor over the account that you want to change preferences for, click the arrow next to the setting you want to change, and make a selection from the drop-down.
- To change email preferences for multiple accounts at once:
- Tick the box next to the accounts you want to change preferences for.
- Click Edit at the top of the table.
- Click the email notification type that you want to change preferences for, then make a selection.
