Refining your App campaign audience targeting with audience exclusion segments lets you choose who shouldn't view your ads. Learn more About audience exclusion segments for App campaigns.
Before you start
To use audience exclusions, you must connect your campaign to the appropriate conversion source based on the campaign’s optimisation.
- If you’re only optimising for installs, the conversion source must be Firebase.
- If you’re optimising for installs and in-app actions, the conversion source for installs must be Firebase or Google Play, and for in-app actions it must be Firebase.
To successfully exclude certain potential or current app users from your advertising audience base, you must follow all of the steps below.
- Link your campaign to your Firebase SDK account.
- Enable Firebase conversion tracking.
- If you use cross-account conversion tracking to measure conversions in a manager account, set up Firebase conversion tracking and enable bidding from your manager account.
- You must have an audience segment that's eligible for exclusion. These include Google Play audience segments and segments imported from Google Analytics for Firebase (these must be based on Firebase events).
Make sure that you complete all the steps detailed above while creating audience exclusion segments. If you haven’t, you’ll receive a prompt to meet the missing requirements.
Instructions
- In your Google Ads account, click the Campaigns icon
.
- Click the Audiences, keywords and content drop-down in the section menu.
- Click Audiences.
- In the 'Exclusions' drop-down, click Edit exclusions.
- Under 'Select level for editing exclusions', click Campaign.
- All campaigns eligible for audience exclusions will be filtered to the top.
- You can revert the segment to all campaigns by clicking the 'Eligibility' field and selecting All in the drop-down menu that appears.
- Choose the campaign for which you’re creating audience exclusions.
- Tick the boxes beside all applicable audiences. Reference the note on eligible segments in the previous section.
- Click Save.
.Audience exclusions are only available at the campaign level. You can't create them at the account level.
