Limited Ad Serving Appeals Form

Some of your ad impressions have been limited by the Limited Ad Serving policy.

To protect the integrity of our Google Ads ecosystem, we limit impressions of ads that have a higher potential of causing abuse or a poor experience for our users. Limited Ad Serving is specific to a certain set of ad-serving scenarios outlined on the Limited Ad Serving policy page. In these instances, only qualified advertisers will be able to serve ads without impression limits. Limited Ad Serving is separate from Google’s existing certifications which prohibit uncertified advertisers from serving specific ads, learn more about ad serving eligibility here.

To appeal the decision, please fill out the form below and provide detailed and accurate information. Please do not share any sensitive personally identifiable information (e.g. individual SSN, drivers license) or business identifiers (e.g. tax ID) in the appeal form.

A specialist will be assigned to your case, and we expect to provide a response within 5 business days, though sometimes it can take a bit longer. The account will be released from the temporary limited state if the appeal is successful.

Once you receive a response on your appeal, if you believe there has been a mistake, you may reply back to that email with any additional information that may aid our investigation.

* Required field

Select a Google Ads Customer ID *

If you are an agency or someone who manages multiple Google Ads accounts, please do not enter the Customer ID for your Google Ads Manager Account. Please select the Customer ID for the individual account. Learn how to find your Google Ads customer ID.

Contact name *

End Customer Company Name *

What is the name of the company being advertised? If you belong to an agency, please provide the name of the company that you’re managing the campaigns for. This will help us route your case to the best available agent.

Contact email *

Email CCAdd additional field

Include email address(es) of those you would like to CC on this submission.

Which ad serving restriction are you appealing?

Website(s) *

e.g. http://example.com

Please input a website address.

If Other, please explain *

Please provide a brief description of your business. *

Example: My site sells clothing online to consumers in the UK.

Information regarding client-agency relationship

Summary of the issue *

Please be as detailed as possible and explain why you think that your ads do not violate the given policy.

Submit an attachment

Please choose a file.

Limited Ad Serving Appeals Form

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Thanks for contacting Google Ads support.