I need access to a Google Ads account

If you require access to a Google Ads account, the best approach is to contact an existing Admin, who will be able to grant you the corresponding access.

In case contacting an Admin is not feasible (i.e. there are no active admins in the account), the following form can be used to request access, after proof of account ownership has been validated by our support team.

* Required field

End Customer Company Name *

What is the name of the company being advertised? If you belong to an agency, please provide the name of the company that you’re managing the campaigns for. This will help us route your case to the best available agent.

Requester Name *

Please enter your contact name

Google Ads Customer ID *

If you are an agency or someone who manages multiple Google Ads accounts, please do not enter the Customer ID for your Google Ads Manager Account. Please enter the Customer ID for the individual account. Learn how to find your Google Ads customer ID.

Please use the format xxx-xxx-xxxx

Are you an Admin of the Account you are requesting for? *

Select the turnaround time (in business days)? *

What type of Account Management is needed? *

Important! For any Log-in issues and other troubleshooting requests, please use this form.

What email address would you like to add/modify/remove? *

Please use a valid email ID of the format [email protected]

Google Ads Manager Customer ID *

Google Ads Customer ID *

Please state the access level this user should be added as? *

Authorize Google to make administrative changes and add, remove or modify Google Ads Account Admins on requester's behalf *

Select Proof of account ownership method: *

We’ll be sending authorization request to the existing Admin of the Account to proceed with the account changes. If there’s no existing Admin of the account or if the Admin is unresponsive, we will require you to provide proof of Account ownership.

There are 2 options to provide proof of account ownership:

1. By requesting account access for an email domain that matches your company domain (e.g. @companyname.com) and this is an authorized domain in the Google Ads account - there'll be an e-mail follow up

2. By appending a text file to a website linked to the Google Ads account

Link to website URL where TXT file has been appended *

To prove ownership by appending a text file to a website linked to the Google Ads account, please follow these steps:

1. Create a .txt file and save it as: Google-Ads.txt

2. Include the following string of text in this text file: “GooGhywoiu9839t543j0s7543uw1. Please add {INSERT EMAIL ADDRESS} to Google Ads account {INSERT ACCOUNT ID} with {INSERT ACCESS LEVEL} access - Date Month/DD/YYYY.”

3. Upload this text file to the root of each of the domains from which you're requesting access. You’ll append "Google-Ads.txt" to the end of your URL. For example, if your site URL is http://example.com, the uploaded file will look like this: http://example.com/Google-Ads.txt

4. Insert the corresponding link above

Summary of the issue

Please be as detailed as possible.

Customer Contact *

This field is required.

I need access to a Google Ads account

Your email has been sent

Thanks for contacting Google Ads support.