Delete available appointments & cancel booked appointments

When you need to make changes to your availability, you can delete time slots and cancel appointments on your calendar.

You can create a single booking page to let others schedule unlimited appointments on your calendar at no charge. If you have an eligible Google Workspace or Google One subscription, appointment schedules come with premium features. Learn about premium features for appointment schedules.

Delete available time slots

You must use a computer to delete appointment schedules.

Cancel a booked appointment

Important: When you cancel a booked appointment:

The appointment is removed from your calendar.
A cancellation email is sent to the person who booked the appointment.
The cancelled appointment time appears available on your booking page.

Open your appointment confirmation email.
Tap Cancel appointment.
On the new page, tap Cancel your appointment Close.

Learn about refunds for appointment cancellations

If you subscribe to an eligible Google Workspace plan, you can ask for payment upfront when customers book appointments on your calendar. Learn about payments for appointments.

All payments and refunds are handled by Stripe. Google Calendar does not:

Process or store any payment info (such as credit card numbers)
Charge any platform fees
Assist with refunds or payment issues

When you cancel an appointment as the organizer or the customer, a refund isn’t processed automatically.

If you’re the organizer: To refund a customer, go to your Stripe dashboard.
If you’re the customer: To request a refund for an appointment cancellation, review the organizer’s cancellation policy first, then contact them to ask for a refund.