Notification

To get the most out of Google Home, choose your Help Center: U.S. Help Center, U.K. Help Center, Canada Help Center, Australia Help Center.

Event and 24/7 video history

You’re currently not subscribed to Nest Aware and don’t have access to Nest Aware features. Learn more about what you get with a Nest Aware subscription.

Google Nest cameras and doorbells can detect important sound or motion, stream live video, and save the video to the cloud. These features can help you keep tabs on activity happening in and around your home.

How your Nest camera records and saves video depends on whether it has event video history, 24/7 video history, or both:

  • With event video history, video clips of events like a person being detected are saved in video history, so you can view them in the Google Home app, Google Home for web, or Nest app.
  • With 24/7 video history, an eligible* Nest camera streams video whenever it's on and saves it all in the cloud.

*The Nest Cam (battery) must be connected to a power source to have 24/7 video history. If your camera is battery-powered, it'll only have event video history, even if you have a Nest Aware Plus subscription. 24/7 video history isn't available for the Nest Doorbell (battery), even with optional wired installation.

If you set your camera to record and save specific kinds of events in its video history, your camera will detect and process any important activity it detects, but will only save footage of events you've enabled to the cloud.

Note: Event settings are only available for cameras and doorbells set up with the Home app.

All video history is deleted on a rolling basis. This means that, depending on the Nest Aware subscription you have, older saved video is deleted from the cloud after a certain number of days.

Depending on the Nest camera model, you can review event video history and 24/7 video history in the Home app, Google Home for web, or Nest app. You can also get events for all your cameras in the Home app's Activity .

The following table shows where you can get recorded video depending on what Nest camera model you have:

 

Video history in the Home app

Video history in Google Home for web

Video history in the Nest app

Event in Activity and home history

(Home app only)

Nest Cam (battery)
Nest Cam (wired)
Nest Doorbell (battery)
Nest Doorbell (wired, 2nd gen)

check-mark image

check-mark image

 

check-mark image

Nest Cam IQ Indoor
Nest Cam IQ Outdoor
Nest Cam Indoor
Nest Cam Outdoor
Nest Doorbell (wired)
Nest Hub Max

 

check-mark image

(camera must be migrated to the Home app - learn more about device migration)

check-mark image

check-mark image

Requirements for event video history

  • A Nest Aware subscription.* Event video history isn't available with a Nest Aware (1st gen) subscription.
  • One of the following devices set up in the Home app:
    • Nest Cam (battery)
    • Nest Cam (wired)
    • Nest Cam Indoor
    • Nest Cam Outdoor
    • Nest Cam IQ Indoor
    • Nest Cam IQ Outdoor
    • Nest Doorbell (battery)
    • Nest Doorbell (wired, 2nd gen)
    • Nest Doorbell (wired)
    • Nest Hub Max

*3 hours of event video history is available without a Nest Aware subscription for the Nest Cam (battery) and Nest Doorbell (battery).

Event video history and 24/7 video history with Nest Aware subscriptions

If you have a newer camera like Nest Cam (battery) or Nest Doorbell (battery), you can get up to 3 hours of event video history without a subscription. But for most older Nest camera and doorbell models, you need a Nest Aware subscription to get event video history or 24/7 video history. This means that without a subscription, you can get photo snapshots of detected activity up to 3 hours in the past.

Regardless of what Nest camera you have and whether you have a subscription, you can access your camera's live video stream anytime in the app.

The following table compares how many days of event video history and 24/7 video history you get based on what Nest camera model and Nest Aware subscription you have:

 

$0 tier

Nest Aware

Nest Aware Plus

Nest Aware (1st gen)

Nest Cam (wired)

Up to 3 hours of event video history

Up to 30 days of event video history

  • Up to 60 days of event video history
  • Up to 10 days of 24/7 video history

Subscription not available

Nest Cam (battery)*

Up to 3 hours of event video history

Up to 30 days of event video history

  • Up to 60 days of event video history
  • Up to 10 days of 24/7 video history (wired installation only)

Subscription not available

Nest Doorbell (battery)*

Up to 3 hours of event video history

Up to 30 days of event video history

Up to 60 days of event video history

Subscription not available

Nest Doorbell (wired, 2nd gen) Up to 3 hours of event video history Up to 30 days of event video history
  • Up to 60 days of event video history
  • Up to 10 days of 24/7 video history
Subscription not available

Nest Cam IQ Indoor

Nest Cam IQ Outdoor

Nest Cam Indoor

Nest Cam Outdoor

Nest Doorbell (wired)

3 hours of photo snapshots of activity

Up to 30 days of event video history

  • Up to 60 days of event video history
  • Up to 10 days of 24/7 video history

Up to 5, 10, or 30 days of 24/7 video history

*Important: The Nest Cam (battery) must be connected to a power source to have 24/7 video history. If your camera is battery-powered, it'll only have event video history, even if you have a Nest Aware Plus subscription. 24/7 video history isn't available for the Nest Doorbell (battery), even with optional wired installation.

What you get with a Nest Aware subscription

What happens when you change your Nest Aware subscription

Here are some things to keep in mind about your camera's video history when you switch between different Nest Aware subscriptions:

  • If you have Nest Aware and upgrade to Nest Aware Plus, your 10 days of 24/7 history and 60 days of event video history will start when you purchase your new subscription.
  • If you have Nest Aware Plus and switch to Nest Aware, you'll lose any event video history older than 30 days, and your last 10 days of 24/7 history will be converted to event video history.
  • If you switch from a Nest Aware (1st gen) to a Nest Aware subscription, your camera's existing 24/7 video history will turn into event video history. After you switch, you may see gaps in your history where no activity was detected. If you get Nest Aware Plus instead, you'll receive 10 days of 24/7 video history, and 60 days of event video history.

Activity your camera can detect

All Nest cameras can detect sound and motion events and notify you when something happens. If your camera has event video history or 24/7 video history, you can review the footage of the activity in the app.

With a Nest Aware subscription, your camera uses advanced algorithms to improve its sound and video event detection and send you better notifications.

For a complete list of what different Nest camera models can detect with and without a Nest Aware subscription, go to What you get with a Nest Aware subscription.

Related Nest camera topics

Live video

Watch live video stream with the Google Home app
Talk and listen with Nest camera or doorbell

Video history and activity snapshots

Home app
Nest app
Google Home for web
Home app Activity

Video clips

Create, save, and download video clips

Event detection and notifications

Camera and doorbell alerts
How Nest cameras detect sound and motion
Change Nest notification settings
Set up and use Activity Zones
Emergency calling with Nest Aware

Was this helpful?

How can we improve it?
Search
Clear search
Close search
Google apps
Main menu
14304122603283382125
true
Search Help Center
true
true
true
true
true
1633396
false
false