Notification

We are experiencing extremely high contact volume right now and estimated wait times will be higher than normal. We appreciate your patience and understanding as we work to provide support as quickly as possible. In the meantime, please visit our Help Center for troubleshooting articles and our Community Forums.

Restart Google Nest or Google Wifi devices

Restarting your router or points can sometimes fix common issues. There are a few ways to restart your devices.

With the power cable

  1. Unplug the power cable from your Wifi device.
  2. Wait 10-20 seconds for it to fully power off.
  3. Plug the power cable back into your Wifi device.
  4. Wait 1 to 2 minutes for it to fully power on.

With the Google Home app

Restart your entire network

  1. Open the Google Home app .
  2. Tap Favorites  and then Wifi   Settings   Restart network.

Restart an individual point

  1. Open the Google Home app .
  2. Tap and hold your device's tile.
  3. Tap Settings   Restart Wifi point.

Note: Only points can be individually restarted.

Related article

Factory reset Nest Wifi or Google Wifi devices

Was this helpful?

How can we improve it?

Need more help?

Try these next steps:

Post to the help community Get answers from community members
Contact us Tell us more and we’ll help you get there
true
Search
Clear search
Close search
Google apps
Main menu
16095949676993045442
true
Search Help Center
true
true
true
true
true
1633396
false
false