Notification

To get the most out of Google Home, choose your Help Center: U.S. Help Center, U.K. Help Center, Canada Help Center, Australia Help Center.

Check that your devices are on the same Wi-Fi network

To confirm if your phone or tablet and your Google devices are on the same Wi-Fi network, follow the steps below. 

Step 1. Check the Wi-Fi network of your phone or tablet

  1. Open your device's Settings app.
  2. Tap Wi-Fi.
  3. The network with the check mark next to it is the network you're connected to.
  4. To change the network:
    • Tap a new network and then enter password and then Join.
    • If you've entered the password for that network before, it'll automatically connect. You'll find a check mark next to the new network.

Step 2. Check the Wi-Fi network of your Google device

  1. Open the Google Home app Google Home app.
  2. Tap Favorites or Devices .
  3. Tap and hold your device's tile.
  4. Tap Settings  and then Device information.
  5. Check what Wi-Fi network your device is connected to.

If your phone or tablet's Wi-Fi network doesn't match the Wi-Fi network of your Google device, learn how to change the Wi-Fi network of your device.

Important: If you have a Charging Speaker Dock, it won't connect to Wi-Fi on its own. To learn which Wi-Fi network you're using, check the Wi-Fi network that your Pixel Tablet is connected to.

Was this helpful?

How can we improve it?
Search
Clear search
Close search
Google apps
Main menu
6070569486657994193
true
Search Help Center
true
true
true
true
true
1633396
false
false