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Check that your devices are on the same Wi-Fi network

To confirm if your mobile device and your Google Nest or Home speaker or display are on the same Wi-Fi network, follow the steps below. 

Step 1. Check the Wi-Fi network of your mobile device or tablet 

  1. On your Android device, tap Settings and then open your device’s Network and Wi-Fi settings. The Wi-Fi network labelled ‘Connected’ is the network your mobile device is connected to. Your Wi-Fi network must match the network that your speaker or display is connected to.
  2. If your Wi-Fi network doesn’t match or if you need to change the network:
    • Tap a new network and then enter password and then Connect.
    • If you've entered the password for that network before, you just need to tap the network and your device should connect automatically.

Step 2. Check the Wi-Fi network of your speaker or display

  1. Open the Google Home app Google Home app.
  2. Tap Favorites or Devices .
  3. Tap and hold your device's tile.
  4. Tap Settings  and then Device information and then Wi-Fi.

If your mobile phone or tablet's Wi-Fi network doesn't match the speaker or display's Wi-Fi network, find out how to change the Wi-Fi network of your speaker or display.

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