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To get the most out of Google Home, choose your Help Center: U.S. Help Center, U.K. Help Center, Canada Help Center, Australia Help Center.

요청한 페이지는 현재 사용 중인 언어로 제공되지 않습니다. 페이지 하단에서 다른 언어를 선택하거나 Chrome에서 기본 제공되는 번역 기능을 사용해 웹페이지를 원하는 언어로 바로 번역할 수 있습니다.

Your doorbell chime rings when no one is at the door

This issue can occur with wired Nest doorbells and should not affect battery-powered Nest doorbells when hardwired to the chime.

“Phantom” ringing that happens at random times is typically due to fluctuations in the voltage sent to your chime. While small power spikes usually won’t cause the chime to sound, larger ones can. This might happen when your Nest doorbell switches to night vision.

  • Turn off Night Vision in your Nest doorbell settings to temporarily prevent phantom ringing.
  • You probably need to upgrade the transformer that's connected to the chime’s wires.
  • Contact a local professional to have them check the voltage and install a new transformer.

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