Notification

To get the most out of Google Home, choose your Help Center: U.S. Help Center, U.K. Help Center, Canada Help Center, Australia Help Center.

Google Nest Hub Max LED light and camera states

Your Nest Hub Max is equipped with a camera that lets you make video calls, monitor your home with the built-in Nest Cam, and more. Check the LED light for information about the camera, such as whether it's been switched off.

Note: While Google Duo and Google Meet have combined into a new Meet app on mobile devices, tablets, and computers, Google Nest displays will continue to show the Google Duo icon Duo app.

Camera states

Nest Hub Max has 3 camera states:

  1. Streaming: Your Nest Hub Max is streaming video when you are on a video call or using the built-in Nest Cam. The LED indicator light is solid green when the camera is in this state.
  2. Sensing: In this state, the camera is capturing frames, analyzing them and throwing them away to determine if there's anything useful that the device can do. You decide when you set up the device whether you want camera sensing features like Face Match and Quick Gestures to be enabled.
  3. Off: The camera can be turned off via two methods: 
    • Swipe up to pull up the Quick Settings tray and select the camera icon to turn off the camera.
      • Note: If you enable Home/Away on either the Nest app or Google Home app, the Home/away actions will take precedence, and your camera will turn on according to your Home/away settings, even if you previously turned off. 
    • Physical mic and camera switch on the back of the device. When the hardware switch is toggled off, streaming or recording is disabled and you’ll see an orange indicator light next to the camera. 

Turning the Camera and Microphone off on your Nest Hub Max

Users can turn the camera off, or disable both the camera and microphone directly on their Nest Hub Max. When this is done, other members of your household will not be able to remotely turn on the camera or microphone.

  • To turn off the camera, on the Nest Hub Max device, swipe up from the bottom of the screen and tap Camera camera icon.
  • To disable both the camera and microphone, toggle the switch on the device to the off position.

Note: While the microphone is disabled, you won't be able to use voice commands. While the camera is disabled, you won't be able to use the built-in Nest Cam or any camera sensing features, including Quick Gestures and Face Match.

Nest Hub Max LED States

Solid Green Solid green light

Built-in Nest Cam is turned on.

Or

You're in a video call.

Blinking Green Blinking green light A member of your household is currently viewing Nest Cam's live view.
Orange Orange LED Both the camera and microphone have been disabled by the switch on the back of the device.
No LED LED off

The built-in Nest Cam has been turned off from the app and is not currently monitoring. Other features such as Quick Gestures and Face Match still work if camera sensing is enabled.

Or

The camera has been completely disabled from the settings tray on the Nest Hub Max. In this case, all camera features such as Face Match and the built-in Nest Cam are also disabled. You'll see a crossed out camera icon Camera off icon on your Hub Max home screen if the camera has been disabled.

Was this helpful?

How can we improve it?
Search
Clear search
Close search
Google apps
Main menu
2119663127527920032
true
Search Help Center
true
true
true
true
true
1633396
false
false