Cancel your Google One membership

1. On your computer, go to Google One.
2. Click Settings Cancel membership.
3. To confirm, click Cancel membership.

If you sign up through the App Store

If you sign up for Google One through the App Store on an iPhone or iPad and later switch to an Android device: You can't adjust your membership or change your payment method in the app. To update your account and other info, use the App Store on another device.

Pixel Pass subscriptions come with a 200 GB Google One membership. If you want to cancel your Google One membership, you must also cancel your Pixel Pass subscription. Depending on when you cancel your Pixel Pass, you may not be eligible for a refund. Learn how to Cancel Pixel Pass plan.

Google storage plan purchases are non-refundable. The amount of storage you purchased is yours for the length of the subscription, even if you decide to cancel it. In some countries/regions, you can end your subscription immediately and receive a partial refund.

For Play Store purchases, go to YouTube Premium and Music Premium refunds.

For Apple App Store purchases, request a refund from Apple support.

If you already have a Google One plan and want to pay for it through another company, you can directly transfer your subscription. If available, instructions on how to transfer your payment plan are provided by that company.

If direct subscription transfer isn't available before you start your new plan, you may need to delete the Google One service from your Google Account. When you delete your Google One service, you keep everything you store in Google Photos, Drive, and Gmail for at least 2 years. The only data deleted immediately is data about your Google One plan, like family sharing, other settings, and support chats.

If you purchased your plan from a computer or an Android device:

1. Go to https://myaccount.google.com/deleteservices.
2. Sign in to the Google Account connected with your current plan.
3. Select Google One.
4. Cancel and delete your current plan.

If you purchased your plan from an iPhone or iPad:

1. Cancel your plan from the App Store:
   1. Open the App Store app.
   2. Tap your name.
   3. Tap Subscriptions  Google One  Cancel Subscription.
2. Delete your plan from your Google Account:
   1. Go to https://myaccount.google.com/deleteservices.
   2. Sign in to the Google Account connected with your current plan.
   3. Tap Google One.
   4. Cancel and delete your current plan.

If you belong to a Google family group that someone else manages, there are 3 different ways to end your current benefits: 

• Leave your family group
  • Recommended if you don’t intend to share your new plan with the same family group.
  • Learn more about how to exit your family group.
• Ask your family group manager to cancel your current plan
  • Recommended if you intend to share your new plan with the same family group.
• Ask your family group manager to turn off “Share Google One with your family”
  • Recommended if the manager is the only other person in your family group and you don’t intend to share your new plan with them.
  • Learn how to stop sharing with your family.

• You'll stop future Google One payments.
• You and your family members will lose access to extra member benefits and Google experts via the Google One app and website.
• You and your family members will lose access to your additional storage. Each person will keep their default 15 GB of storage at no charge.
• You’ll lose access to premium subscriptions, like Nest Aware and Fitbit Premium.

• Gmail: You can't send or receive messages. Messages sent to you are returned to the sender.
• Google Drive:
  • You can't sync or upload new files.
  • Syncs stop between your computer's Google Drive folder and My Drive.
  • You can’t create new files in:
    • Google Docs
    • Sheets
    • Slides
    • Drawings
    • Forms
    • Jamboard
  • Until you reduce the amount of storage you use, no one can edit or copy your files.
• Google Photos: You can't back up any photos or videos.

Tip: To avoid these restrictions, you can clean up Google storage space. You can also buy more Google storage.

Clean up storage space

• For Metro by T-Mobile customers (U.S. only): If your membership is sponsored by Metro by T-Mobile, it will end as soon as you cancel and you’ll lose all your benefits.