If your Pixel Buds are defective or continue to malfunction after you've attempted all troubleshooting steps, you may be able to file a warranty claim.
Warranty terms can vary depending on the country or region where you bought your product. You can get online support everywhere that we sell Pixel Buds.
To start your claim, check your product's warranty with the interactive warranty checker.
Note: You must be signed into your Google Account to use the interactive warranty checker.
If your product is under warranty and your claim is covered, you can make a claim by contacting us.
If you bought your product in a different country or region, check the warranty that came with your product. If we don't sell your product in your country or region, you may not be able to get online or phone support there.
For customers in India: If you discover non-working Pixel Buds within 14 days of purchase, you will be able to file a claim. Read our policy.
Issues not covered by warranty
Accidental damage or replacements for losing a part of your Pixel Buds aren't covered under warranty: in these situations you may be able to purchase replacements.