For replacements, you need a serial number. There are 2 serial numbers for the Pixel Buds (Gen 1): One is for the earbuds, the other is for the charging case. For Pixel Buds, Pixel Buds A-Series, Pixel Buds Pro, and Pixel Buds Pro 2, there are 3 serial numbers: One for each earbud and one for its charging case.
Each earbud has its own serial number separate from the charging case serial number.
On your Buds
The 14-character alphanumeric serial number is on the inner side of the case.
From the Pixel Buds app
- Open the Pixel Buds app
.
- At the bottom, tap More settings
About.
- Find the serial numbers of each earbud and the charging case.
.Pixel Buds (Gen 1)
On your Buds
The 10-character alphanumeric serial number is found on your left earbud. It’s the same serial number shown on the packaging with the sticker under the bar code or safety icons.
In your phone settings
When the Pixel Buds are successfully connected to your phone, you’ll find the serial numbers of the earbuds and charging case in the Pixel Buds app:
- Open the Pixel Buds app
- Tap Settings
next to your buds’ name
- Find the serial numbers for each earbud and case.
next to your buds’ name