Notification

For assistance with Fitbit health and fitness features on your Google Pixel Watch, including heart rate and heart health, exercise, and sleep, visit help.fitbit.com

Clean and care for your Google Pixel Watch

Regularly clean your band wrist, and the back of the watch – especially after working out, sweating or washing your hands. While not waterproof, Google Pixel Watch is water resistant up to 50 metres (water protection rating of 5 ATM under ISO standard 22810:2010) and splash proof. We recommend that you take the watch off after it gets wet and that you dry it well before putting it back on.11

To avoid product damage and the chance of skin irritation, remove your watch while applying sunscreen, repellent sprays or other similar creams or sprays.

Important

  • Do not clean the Pixel Watch while it is charging.
  • Do not dry the Pixel Watch with an external heat source, for example a hot plate, hair dryer, etc.
  • Do not dry or clean the Pixel Watch with compressed air or ultrasonic cleaning.
  • Important: Google Pixel Watch does not have a physical reset button. Don't insert any items, such as paper clips, into the mic hole on the side of the Pixel Watch or the charging pins on the back of Pixel Watch 2 and 3, as this can cause damage.

Clean the Google Pixel Watch

When caring for your Google Pixel Watch, it's important that you follow this guidance to avoid damage.

Do use

Don't use

  • Fresh water
  • A soap-free cleanser to clean the band
  • Hand soap
  • Body soap
  • Washing-up liquid
  • Hand sanitisers
  • Cleaning wipes
  • Household cleaners
  • Other similar cleaning products

Find cleaning methods for both Pixel Watch and Pixel Watch bands below.

Important: We recommend that you disconnect your bands before thoroughly cleaning your Pixel Watch or watch bands. Make sure that you wipe your Pixel Watch dry before reconnecting the bands.

Clean your watch

  • Turn off your Pixel Watch and remove it from the charger.
  • If you have a leather band, remove it from your Pixel Watch.
  • Use a soft, dry, lint-free cloth to gently clean the Pixel Watch.
  • If necessary, lightly dampen a lint-free cloth with fresh water to gently remove built-up material or scuff marks. To prevent damage, avoid getting moisture into any openings.
  • Dry your Pixel Watch with a non-abrasive, lint-free cloth.

Clean your bands

Some accessory bands (like those made of leather and metal materials) are only intended to be worn during normal daily activity (i.e., not during high-intensity workouts).

Band

Clean

Dry

Active

  • Spot clean with warm (not hot) water.
  • If necessary, use only a soap-free cleanser and rinse thoroughly.
  • Pat dry with a lint-free non-abrasive cloth.
  • Do not use kitchen roll or abrasive cleaners.

Woven and stretch

  • Spot clean with warm (not hot) water.
  • If necessary, use only a soap-free cleanser and rinse thoroughly.
  • Air-dry.
  • Do not use a washing machine, fabric softener or a dryer.

Crafted leather and two-tone leather2

  • Spot clean with a clean, dry cloth using light pressure.
  • Leather brushes can be used to remove any dirt or dust buildup but do not use leather cleaners.
  • If necessary, lightly dampen the cloth with clean water.
  • Do not submerge the leather band in water as these bands are not water resistant.
  • Allow the band to thoroughly air-dry.
  • Do not place it in direct sunlight, high humidity or extreme temperatures before attaching it to your Google Pixel Watch.

Metal

  • Wipe with a damp cloth.
  • Do not submerge the metal band in water as these bands are not water resistant.
  • Pat dry with a lint-free non-abrasive cloth.

Materials in the Google Pixel Watch

Water and scratch-resistant materials

The Google Pixel Watch is water resistant and has scratch-resistant custom 3D Corning® Gorilla® Glass designed to withstand the pressure of up to 50 metres (5 ATM) of water. These features help to protect your watch from inclement weather and everyday wear. Some Google Pixel Watch bands are not water resistant.

Google Pixel Watch can withstand some rain, shallow pools and sweat from exercise, but it shouldn't be immersed in water for more than 24 hours, used during high-speed or high-impact water sports or exposed to soapy water or other liquids.

Skin sensitivity to other materials

The Google Pixel Watch and metal bands adhere to rigorous design specifications and meet extensive test requirements to minimise the potential for reaction, but may contain the following materials that customers with skin sensitivities should be aware of:

  • Nickel
    • The amount of potential nickel falls below the strict nickel restrictions set by the European REACH regulation.
    • While nickel exposure is unlikely to cause a reaction, be aware of the possibility in case you're susceptible to nickel-related reactions.
  • Acrylates
    • Potential trace amounts of acrylates and methacrylates from adhesives or coatings.
    • While these are found in many consumer products that come into contact with the skin, some people may be sensitive to them.

Note: For watches with metal bands, compass readings may not be accurate. Use of a Metal Mesh band or Metal Slim Band watch accessory with Pixel Watch is incompatible with the ECG app. All bands work for ECG readings on Pixel Watch 2.

1 Google Pixel Watch is designed to comply with a water protection rating of 5 ATM under ISO standard 22810:2010 when manufactured, but it is not waterproof. Water resistance is not a permanent condition and decreases or is lost over time due to normal wear and tear, repair, disassembly or damage. Dropping your device may result in loss of water resistance. The Google Pixel Watch has been designed to be used in shallow water and should not be used for activities involving water at high velocity or high temperature. Some Google Pixel Watch bands are not water resistant. Go to g.co/pixelwatch/water for details. After any exposure to liquid, we recommend drying the watch and band because, as with any wearable device, it's best for your skin if the band is clean and dry.

2 Leather is not water resistant and may absorb moisture, oils or other liquids as it develops a patina. Avoid exposure to water and clean with a damp cloth at your own risk, acknowledging that the band patina may change as a result.

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