The situation is rapidly evolving and we encourage you to return to this page for the latest information.
Frequently asked questions
What is Google Play doing with respect to users in sanctioned regions, including Crimea, so-called Donetsk People's Republic (DNR) and Luhansk People's Republic (LNR)?We are committed to complying with all applicable sanctions and trade compliance laws and we continue to monitor the latest guidance. Users in affected regions will still be able to use Google Play, including downloading unpaid apps, but unable to make purchases.
Users should still be able to access content that they’ve previously downloaded or purchased through Google Play.
At the end of the billing cycle, the user's subscription will be cancelled.
If you’re having issues receiving payments, we recommend that you use an alternative payment method, such as an account from another bank or an eWallet that accepts payments. You can check for alternative payment methods by adding a new payment method to your account. Once the payment method is updated, you will receive your earnings in the next payment cycle.
Related content
For information on Google Play's billing system in Russia, refer to this Help Centre article.