Requirements for distributing apps in specific countries/regions

If you created your Play Console developer account before 31 August 2023, you can add the required information via the following pages in Play Console:

• Account details: Name and telephone number of the business operator.
• Developer Page: Physical address of the business operator.

Note: Alternatively, you can add the address of a website containing the required information to your store listing.

Add required account information in Play Console

Here’s where you can add your required account information on Play Console:

1. Open Play Console and go to the Account details page.
2. Enter the required contact information.
3. Click Save.
4. Go to the Developer Page .
5. Type the required information.
6. Click Save.

Note: For more information, visit the Consumer Affairs Agency site.

If you created your Play Console developer account after 31 August 2023, we'll take this information from the Google payments profile that was selected when this developer account was created. You can manage this information by updating that Google Payments profile if necessary.

The Korean GRAC is a games review and licensing authority in Korea. By Korean law, games that aren't suitable for minors under 19 years of age can only be published if a rating certificate is issued by the GRAC.

For high-maturity games, you're expected to comply with rating and other disclosure requirements under the Game Industry Promotion Act of Korea. If your games are not deemed as mature (19+) content by the GRAC, there's no additional action required on your part to complete this specific requirement.

Here are the content categories that GRAC reviews to determine if games are suitable for minors under 19:

• Sexuality
• Violence
• Crime and drugs
• Improper language
• Gambling

Gambling and casino-style games

Any game with simulated gambling functionality is considered unsuitable for minors younger than 19.

If you have gambling or casino-style elements in your game, you need to request a GRAC rating certificate before your game can be distributed in Korea.

If you don’t get a rating certificate from GRAC prior to distributing your game in Korea, your game may be ineligible for distribution in Korea or removed from Google Play.

For more information, visit the GRAC site.

Requirements for games that offer mechanism to receive randomised virtual items from a purchase

Under Google Play's payments policy, apps and games offering mechanisms to receive randomised virtual items from a purchase including, but not limited to, 'loot boxes' must clearly disclose the odds of receiving those items in advance of, and in close and timely proximity to, that purchase. In addition, under the Enforcement Decree of the Act on the Promotion of the Game Industry of the Republic of Korea, games that offer 'probabilistic items' must comply with the content and method of display, including information on the probability of offers for each type of probabilistic item. For more information, please refer to the Enforcement Decree of the Act on the Promotion of the Game Industry and the 'Guideline on the disclosure of probability information', available on the website of the Korea Game Rating and Administration Committee (GRAC).

MOGEF is a government agency that monitors and implements content regulations and policies in Korea related to gender equity, family and youth. Under the Juvenile Protection Act of Korea, the provider of any app or content that MOGEF designates as 'harmful to juveniles' needs to verify the age and real name of users before providing access to mature content.

If you have content that is considered 'harmful to juveniles' in your app(s), you’re expected to comply with rating and other disclosure requirements stipulated under the Juvenile Protection Act of Korea.

On Google Play, we’ve adopted an age verification system in Korea that requires users to verify their age and real name before they can access apps or content designated as 'harmful to juveniles'.

If your app is compliant with Google Play developer policies, but designated by MOGEF as 'harmful to juveniles', Korean users may still be able to access your app if they can verify that their age is 19 or older. If your app or content is designated with a maturity level that is illegal under Korean law, it will be ineligible for distribution in Korea or removed from Google Play.

For more information, visit the MOGEF site.

KCC is a government agency that monitors and implements broadcasting and telecommunications-related regulations and policies in Korea. Under the Location Information Protection and Usage Act of Korea, developers that collect location information from Korean users for location-based services need to obtain a licence from KCC.

If you receive or use location information to provide location-based services, you need to report details of the service to KCC. This includes the relevant terms and conditions of the location services, details about the collection and usage of location information and any fees related to related business and services.

Based on Korean law, it’s your responsibility as a developer to get consent from Korean users when collecting location information or providing location-based services.

For more information, visit the KCC site.

Requirements

If you’re a developer based in Korea, here’s the additional information that you need to add to the Account details and Developer account pages in Play Console, which is required so that users can contact you with questions about your product.

• Businesses: Contact address and phone number
• Individuals: Contact phone number

Note: If you or your business also distributes paid apps or apps with in-app purchases, you also need to include your:

• Business registration number
• E-commerce licence number
• Name of agency that issued the e-commerce licence

Add requirements to your account details page and Developer Page

Here’s where you can add your required account information in Play Console:

1. Open Play Console and go to the Account details page.
2. Enter the required contact information.
3. Click Save.
4. Go to the Developer Page.
5. Type the required information.
6. Click Save.

Note: Information added to the Developer Page will only be shown to users in Korea on your app’s store listing on Google Play.

Requirements

For Korean developers distributing paid apps, or apps with in-app purchases, please include:

• Business registration number
• E-commerce licence number
• The name of the agency that issued the e-commerce licence

In addition to information collected for developer accounts created after 31 August 2023, all personal accounts created by Korean developers must also provide and verify their developer phone number, which will be displayed on Google Play and is intended to allow users to contact you with issues concerning apps.

To update the information associated with your developer account:

1. Open Play Console and go to Developer account.
2. On the About you page, enter the following required information:
   • Business registration number
   • E-commerce licence number
   • The name of the agency that issued the e-commerce licence
3. Click Save.
4. On the Contact you page, provide and verify your developer phone number.
5. Click Save.