Make sure that your merchant information is up to date to keep clear communication with customers (for example, reduce chargeback disputes).
You cannot change the country listed in your payments profile and your merchant ID. If the country listed in your profile isn’t right or if you change your legal business location, you need to create a new payments profile and transfer apps to your new profile.
Edit your public merchant profile
To change your public merchant profile, follow these steps:
- Sign in to your Play Console.
- Click Settings
Payments settings.
- Under 'Settings', click Manage settings.
- Under 'Public merchant profile', click Edit
.
- Under 'Business information', enter your:
- Business name (company or personal name)
- Name (brand name)
- Company or personal address
- Company or personal phone number for customer service
- Next to 'Credit card statement name', click Edit
- Next to 'Business contact', click Edit
- Business's customer support email
- Customer support website (optional)
- FAQ website (optional)
- Under 'Business information', enter your:
- Click Save.
Payments settings.
.
Google is committed to preserving the security of your information and won't share your private contact details, except as described in our privacy policy and payments Privacy Notice. To help customers with questions about their orders, we share your public business information, such as your business address, public website and return/cancellation policies.
Make sure that you add your bank account, submit tax information and set up sales taxes in your payments profile to get timely merchant payments from Google.
If you need help, contact us.