Developer verification issues

Please use this contact form to let us know about any issues you need assistance with verifying your organization on Play Console.

At this time, we can only respond to emails sent in English.

If your developer account has been terminated or you believe your app was rejected in error, the best way to reach us is through the link in the enforcement email you received.

If your developer account has been removed due to failing to complete account verification, the best way to get the issue resolved is to use the Appeal option after clicking View details in the Console banner.

* Required field

First account registered on the Play Console. The account owner email address can't be changed.
Is your verification issue with an existing developer account?
Was your developer account created after November 2023, requiring you to verify? *
Have you previously completed the required verification mentioned in the question above? *
Have you utilized the option to self-extend your deadline, if your deadline is in the future? *
First account registered on the Play Console. The account owner email address can't be changed.
Your preferred/set Play Developer account type
Organization type
I am having trouble with (select all that apply): *
Please provide any screenshots or other details such as steps you took and where it failed.
This field is required.
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Some account and system information will be sent to Google, and support calls and chats may be recorded. We will use this information to improve support quality and training, to help address technical issues, and to improve our products and services, subject to our Privacy Policy and Terms of Service. Translation services may be used in chats and email.
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