Apps, games, & in-app purchases (including subscriptions) refund policies

Google doesn't give refunds for most Google Play purchases. However, there are exceptions detailed below. For apps, games, and in-app purchases where Google is the developer, additional refund policies may apply.

Getting a refund for an app, game, or in-app purchase (including a subscription) may depend on how long it has been since you purchased it.

  • Within 48 hours: You may be able to get a refund depending on the details of the purchase. Request a refund.
  • After 48 hours: Contact the developer to troubleshoot and find out if you can get a refund. The developer can help with purchase issues and can process refunds according to their policies and applicable laws.

You may get a refund if you request a refund for a paid app shortly after first buying it. The app will be uninstalled as part of the refund.

You can only return an app or game for a refund once. If you buy it again, you can't get a refund. If a refund is issued, you'll lose access to the item.

If you buy multiple items in one purchase, you can only refund the entire purchase. You can't refund individual items of that purchase.

Request a refund

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