Accepted payment methods on Google Play

You can purchase apps and digital content on Google Play using payment methods from your Google Account. If it's your first time making a purchase, your payment method will be added to your Google Account.

Update payment settings and fix issues

Find payment methods that you can use

Available payment methods vary by country. If your country is not listed, scroll down. 

 

Credit or debit cards

You can add the following credit/debit cards to your account:

  • American Express
  • Mastercard
  • UnionPay
  • Visa
  • Visa Electron

Tip: The types of cards accepted through Google Play may vary. If your card doesn't work when you think it should, contact your bank or card issuer for help. You may notice temporary authorisations on your account when using a credit or debit card.

Mobile phone billing

With some mobile devices and service plans, you can charge purchases to your operator bill.

Participating operators in Thailand:

  • AIS
  • DTAC
  • TrueMoveH

When you buy something, you'll see the charge on your operator account after 15 minutes.

Note: You may see an SMS (text message) starting with 'DCB' or 'DCB_Association' on your phone when you sign up for mobile phone billing. The message is automatically generated and sent to complete enrolment in mobile phone billing for your Google Play account.

Mobile phone billing troubleshooting

If you don't see an operator billing option, keep in mind that:

  • Mobile phone billing is only available using the Google Play Store app. It isn't available on the Google Play website on a computer or mobile browser.
  • Your account with your operator must be in good standing.
  • If you use a device with dual SIM cards, make sure that you put the right SIM card in slot 1 and leave slot 2 empty.
  • Mobile phone billing is not available on rooted devices.
  • Some mobile phone operators can't be used to pay for subscriptions.

Check with your operator to make sure that:

  • You haven't exceeded your operator's monthly spending limit.
  • Your device and service plan allow premium content purchases.
  • Your device can use mobile phone billing.

Cancelled purchases

Purchases that aren't successfully authorised with your operator are immediately cancelled. For help with unsuccessful mobile phone billing purchases, contact your mobile service provider.

PromptPay
The first time that you use PromptPay, it generates a QR code on your screen. To complete your purchase:
  1. Download the payment QR code to your device.
  2. Import or scan the payment QR code with your bank or eWallet app.
  3. To complete the transaction, authorise the payment.

Tip: After you generate your QR code, you can access it in your purchase history.

Google Play balance and Google Play gift cards

You can use your Google Play balance to:

  • Buy apps and digital content on Google Play.
  • Pay for subscriptions on Google Play. 

Learn more about uses and restrictions for Google Play balance.

As of 1 August 2021, Google Play gift cards will no longer be available for purchase. You can continue to redeem gift cards purchased before this date, and use your Google Play balance with no expiry. Learn more about gift cards.

eWallets

You can use one of the eWallets listed below to buy apps and digital content on Google Play. To use this service on Google Play, you will need an eWallet account and enough balance.

PayPal

You can use PayPal to buy apps and digital content on Google Play.

Important: If you have PayPal Security Key turned on, you have to add PayPal to your Google Play account using a computer or mobile web browser. You can't link it using the Play Store app. To add PayPal, select 'Add a payment method' under your payment methods in Google Play. Once you've added PayPal, you can use it to buy things from the Play Store app and the Play web store.

Unsupported payment types

Google Play can't be used with:

  • Bank transfers
  • Bank transfers
  • Western Union
  • MoneyGram
  • Virtual Credit Cards (VCC)
  • Health Savings Account (HSA)
  • Transport cards
  • Any escrow type of payment

 

Other countries

If your country is not on the list, available payment methods are listed below:

Credit or debit cards

You can add the following credit/debit cards to your account:

  • American Express
  • Discover
  • Mastercard
  • Visa
  • Visa Electron

Note: The types of cards accepted through Google Play may vary. If your card doesn't work when you think it should, contact your bank or card issuer for help. You may notice temporary authorisations on your account when using a credit or debit card.

Unsupported payment types

Google Play can't be used with:

  • Bank transfers
  • Bank transfers
  • Western Union
  • MoneyGram
  • Virtual Credit Cards (VCC)
  • Health Savings Account (HSA)
  • Transport cards
  • Any escrow type of payment

 

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