When you use Android apps on Chromebooks, some functions may work differently than on Android devices. For example, if your Chromebook doesn’t have a touchscreen, an app may work if you use a mouse rather than a touchscreen.
If an app doesn’t open, crashes, or has other serious problems, try these steps:
Try to fix the problem
You can fix many common issues with apps:
- Turn your Chromebook off and on again.
- Check your Internet connection.
- Clear the app data and cache.
Contact the developer for support
The app developer is the best place to go if an app isn’t working properly.
- See how to contact an app developer.
- Also, let us know which app you have an issue with. This will help us improve how apps from the Play Store work on Chromebooks.