User access for Hotel Centre

The Hotel Centre platform helps you optimise and manage your hotel prices for Hotel Ads. To access Hotel Centre, you must be onboarded to Hotel Ads through direct integration or an integration partner.

Note: If you're using a Google Workspace (G Suite) account to access Hotel Centre, contact your domain admin to make sure that the Partner Dash service is enabled for all users within your Google Workspace domain. Learn more about turning on a service in Google Workspace

For existing partners

Ask the account owner on your team to provide access. To provide access to other users for Hotel Centre, complete the following:

User interface flow showing how to sign into  Hotel Center

  1. Sign in to your Hotel Centre account.
  2. Click the invite icon in the top right-hand corner.
  3. Enter the email address of the user you'd like to grant access to.
  4. Select the access level needed for the new user. (Find information on specific access levels below.)
  5. Ensure that the 'Notify people' box is ticked so that the user can receive access instructions if they haven't previously accessed Hotel Centre through the provided email address.
  6. Click Invite.
  7. When shared, an invite will be sent to the user's email. If the user hasn't previously accessed Hotel Centre, they'll need to validate their email address through the link provided by Google to gain access.

Account owners can specify different access levels per user, allowing for the following permissions within Hotel Centre:

Note: Regardless of the permissions level, any users with access to a Hotel Centre account will be able to view all property information associated with that account, such as listings, prices and availability.
  • Manage: Can modify accessibility of all users in the account, in addition to all Account writer permissions
  • Access: Can read and export property information
  • Account writer: Can edit, upload and delete property information, in addition to all Access permissions
Account writer access type will be deprecated soon. Do not use it if other options suffice.

For new prospective partners

For users who aren't currently signed up for Hotel Ads but are interested in direct integration with Google, refer to the Hotel Ads onboarding guide to determine what to expect when you connect to Google. We recommend working with an integration partner that's connected to Google if you anticipate that you may require dedicated resources. For more details, review the Hotel Prices Documentation Overview.

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