The Hotel Center Availability report provides a detailed summary of the data you're sending to Google. The report includes 2 filterable tables, the “Overall availability” table and the “Availability by date” table. Using the “Overall availability” table, you can view the availability of all of your rooms and properties in one glance. With the “Availability by date” table, you can enter a date range to view your available inventory on particular days. You can filter results by “Room ID”, “Rate plan ID”, "Occupancy", and more. This article explains both how to view your report and how to understand the elements it includes.
Instructions
Here are the steps to view your available inventory and rates using your Hotel Center account.
- Sign in to your Hotel Center account.
- Select a property.
- From the navigation menu on the left, select Availability.
- Browse the “Overall availability” table or the “Availability by date” table to view the detailed report.
- Overall availability: Browse the rows listed in the “Overall availability” table to view the aggregate summary of all the available inventory. The "Overall availability" table has 2 tabs: "Room" and "Property".
- Select "Room" to view the availability by room for a property. You may filter by “Room inventory (days)”, “Room mapped”, “Rate plan mapped”, “Room/rate plan combination allowed”, “Open availability (days)”, “Occupancy”, and more.
- Select "Property" to view the overall summary of availability across a property.
- Select "Room" to view the availability by room for a property. You may filter by “Room inventory (days)”, “Room mapped”, “Rate plan mapped”, “Room/rate plan combination allowed”, “Open availability (days)”, “Occupancy”, and more.
- Availability by date: Enter a date range to view details for the available inventory. You can filter by “Room ID”, “Rate plan ID”, or “Occupancy”. Expand a row to view rate plan details.
- Click on a price within the “Rate plan” rows to open the “Rate details” pop-up window and find specific information.
- Hover over the “Room ID” or the “Rate plan ID” rows to view or copy details like room name and ID.
- Overall availability: Browse the rows listed in the “Overall availability” table to view the aggregate summary of all the available inventory. The "Overall availability" table has 2 tabs: "Room" and "Property".
Room rate details
In the "Rate details" pop-up window, you can view information like “Rate”, “Rate-based taxes and fees”, “Minimum advance purchase”, “Closed to arrival”, and “Minimum stay”. The following table describes the information you'll find in the "Rate details" window:
| Category | Element name | Description |
| Rate details | Room ID | This specifies the unique ID for the room data. |
| Rate plan ID | A custom identifier defining a specific room bundle combination. | |
| Rate | The base rate (before taxes and fees) for the selected occupancy. | |
| Additional guests | This shows charges that have been added for additional adults or children. | |
| Rate-based taxes and fees | This includes the taxes and fees defined with the rates for this room type, rate plan, and date. Rate-based taxes and fees don’t include taxes and fees defined at the property level. | |
| Total | This shows a total price (including taxes and fees). | |
| All-inclusive | This identifies rooms that are all-inclusive. | |
| Occupancy | The maximum number of guests for a room or package. | |
| Available | Inventory | This identifies the number of rooms that are available in a particular room type. |
| Stop sell |
If Stop sell is “On”, sales are stopped for this date, room type, and rate plan. This can be turned off using |
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| Is room rate mapped? |
If room rate mapped is “Yes”, the room type and rate plan are both defined and are used together. If room rate mapped is “No”, a rate for the room type isn’t provided even when inventory is available, stop sell is off, and no other restrictions apply. To fix this, specify the room data and rate plan with a transaction message. |
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| Restrictions | Minimum advance purchase | The minimum days the room must be booked before check-in. |
| Local time | Shows the local time at the property. | |
| Closed to arrival | The room isn’t available for a check-in on this date. | |
| Closed to departure | The room isn’t available for a check-out on this date. | |
| Minimum stay (arrival date) | The minimum number of nights allowed for this room type and rate plan for a stay that begins the selected day. | |
| Minimum stay (through date) | The minimum number of nights allowed for this room type and rate plan for a stay that includes the selected day. |