About holiday rental performance reports for booking links

Using the Reports tab in Hotel Centre, you can view the number of free and paid booking link clicks that you've received per hotel ID, user country or device. You can also download a CSV file containing your booking links' click performance. If you don't have any booking link clicks, both the CSV file and the page will be empty.

To view booking link data, select Reports and then Performance in your Hotel Centre account.

Performance summary

Use the performance overview card at the top of the page to preview a summary of your booking links' key metrics (impressions, clicks and CTR) from the past 30 days. This data can take up to two to three days to fully populate in your report.

Booking link report

The booking link report table will show data for all hotel IDs for a selected date range. Each metric and attribute in the booking link report table can be displayed as a column, so that you can customise your report with the data that is most relevant to you.

Select Add a filter to view data based on user location or country, device type, hotel ID or hotel name. To view the data in more detail, try selecting multiple attributes at once. For example, you can filter by both hotel ID and user location to analyse those insights.

To add or remove columns on the report table:

  1. Click Add a grouping.
  2. Select the tick boxes next to the metrics that you want to display as columns.
  3. Click Apply.

The report will now show selected metrics.

Download a report

To download the booking link report, click the 3-dot menu Three-dot menu icon to the right-hand side of the table and select Download as CSV.

Note: The maximum number of booking link results that can be downloaded at the same time is 10,000. This means that the downloaded report can't have more than 10,000 entries even if more entries are available.

Booking link impressions

The booking link impressions graph shows the number of impressions that your booking links received during a selected date range. Similar to the booking link clicks graph, data for all impression types will be shown.

The number of free booking link impressions is rounded to preserve user privacy. The number of paid booking link impressions isn't rounded.

Booking link clicks

The booking link clicks graph shows the number of clicks that your booking links received during a selected date range. By default, data for all click types will be shown. You can then click to show data based on hotel ID, user location, device type, property location, booking window days, length of stay, occupancy and brand.

Note: The graphs for hotel ID, user location, device type, property location, booking window days, length of stay, occupancy and brand are currently limited to show the top five by clicks in each category.

Booking link click-through rate (CTR)

The booking link CTR graph shows the CTR for your booking links during a selected date range. By default, data for all CTR types will be shown.

Additional interactions

Additional interactions allows you to see the performance of non-booking clicks, such as website clicks.

Was this helpful?

How can we improve it?
Search
Clear search
Close search
Google apps
Main menu
10734016011002525427
true
Search Help Centre
true
true
true
true
true
81426
false
false