Important: This article refers to Google Workspace Labs, which is a trusted tester program for users to try new AI features. To check if you have access to Workspace Labs features, reply to an email and look for 3 email suggestions at the bottom. Learn where you can use Workspace Labs features.
If you’re short on time or need help finding the right words, Gemini can analyze the context of an email and suggest relevant responses with Contextual Smart Reply. When you reply to an email, Contextual Smart Reply shows 3 email suggestions tailored to your conversation. You can then select and edit a response.
How Contextual Smart Reply compares to Smart Reply
- Contextual Smart Reply is:
- Meant for detailed responses.
- Supported in English only.
- Requires access to:
- A Gemini for Google Workspace add-on.
- Google One AI Premium.
- Google Workspace Labs.
- Smart Reply is:
- Meant for shorter responses.
- Supported in additional languages.
- Available to anyone that uses Gmail.
- Learn more about Smart Reply.
Use Contextual Smart Reply
Important:
- To use Contextual Smart Reply, turn on “Smart features and personalization” in Gmail settings.
- If your email thread does not have enough information, Contextual Smart Reply may not generate any email suggestions.
- On your computer, go to Gmail.
- Open an email.
- At the bottom, click Reply.
- Below the message, select a response.
- Before you send a response, you can edit it.
- Click Send.
Give feedback about email suggestions
Gemini for Google Workspace is constantly learning and may not be able to support your request. Because feedback may be human readable, please do not submit data that contains personal, confidential, or sensitive information.
If you get a suggestion that’s inaccurate or that you feel is unsafe, you can submit feedback.
- To the right of the email suggestions, click Feedback
.
- Write your feedback.
- Click Send.
Important:
- To send feedback with screenshots, at the top right, click Help
Send feedback to Google. Learn more about sending feedback in Gmail.
- To report a legal issue, create a request.
Send feedback to Google. Turn off Workspace Labs
To turn off any of the features on Google Workspace Labs, you must exit Workspace Labs. If you exit, you will permanently lose access to all Workspace Labs features, and you won’t be able to rejoin Workspace Labs. Learn more about how to exit Workspace Labs.
Learn about Workspace Labs feature suggestions
- Workspace Labs feature suggestions don’t represent Google’s views, and should not be attributed to Google.
- Don’t rely on Workspace Labs features as medical, legal, financial or other professional advice.
- Workspace Labs features may suggest inaccurate or inappropriate information. Your feedback makes Workspace Labs more helpful and safe.
- Don’t include personal, confidential, or sensitive information in your prompts.
- Google uses Workspace Labs data and metrics to provide, improve, and develop products, services, and machine learning technologies across Google.
- Your Workspace Labs Data may also be read, rated, annotated, and reviewed by human reviewers. Importantly, where Google uses Google-selected input (as described in the Privacy Notice) to generate output, Google will aggregate and/or pseudonymize that content and resulting output before it is viewed by human reviewers, unless it is specifically provided as part of your feedback to Google.
How Workspace Labs data in Gmail is collected
When you use Contextual Smart Reply in Gmail, Google uses and stores the following data:
- The email thread
- Email suggestions you selected
- Your feedback on email suggestions
To understand how this data is used, review the Google Workspace Labs Privacy Notice and Terms for Personal Accounts.