You can choose whether replies to emails are grouped in conversations or if each email is displayed in your inbox separately.
Choose your conversation settings
When people reply to an email, Gmail groups the responses together in conversations with the newest email at the bottom.
A conversation breaks off into a new conversation if the subject line changes or the conversation reaches more than 100 emails. You can customise conversations for your account or for individual IMAP/POP accounts per device.
Change conversation settings for your Google Account
- Open the Gmail app
.
- At the top left, tap Menu
Settings.
- Tap your account address.
- Tick or untick Conversation view.
.
Settings.Change conversation settings for your IMAP/POP accounts on your device
-
Open the Gmail app
- At the top left, tap Menu
- Tap General settings.
- Tick or untick Conversation view.
When conversation view is on, messages will be grouped. When conversation view is off, messages won't be grouped.
How Gmail groups automated emails
Important: Emails are grouped when your conversation view setting is turned on.
If you manage a system that sends automated email notifications to a group of people, Gmail might automatically group them into the same conversation.
Emails are grouped if each message meets the following:
- The same recipients, senders or subject as a previous message
- A reference header with the same IDs as a previous message
- Sent within one week of a previous message
To prevent grouped emails:
- Create a new subject for each message that you don’t want to group.
- Send each message with a unique reference header value that doesn’t match a previous message.