Block and report someone

If you don't want to chat with someone in Google Chat, you can block and report them. You can block direct messages, or block people in spaces and most group messages.

Learn what happens when you block someone
  • If you use a Google Workspace account and the person who you blocked is in your organisation, they can still tell when you're online.
  • The person that you've blocked won't be able to send you messages. For them to send you a message, you'd need to unblock them.
  • The messages from a person that you've blocked will be hidden from you in spaces and group messages. You can unhide messages that you want to find.
  • A person that you've blocked will still be able to read any messages sent to the space.
  • You and the person that you've blocked won't be able to edit any old messages to one another.
  • The person will also be blocked in certain other Google services.
  • Links or attachments that the person sent before you blocked them are still active.
  • If you report someone for abuse, a copy of the last 50 messages of your conversation is sent to Google for review.
  • You can download messages from a blocked user from your Google Account. Learn how to download your Google data.

Learn how to block, unblock and report someone

In Google Chat or Gmail, you can choose to:

In Google Chat, you can also:

In other Google products, you can also block people's accounts.

Block someone in Chat or Gmail

  1. On your Android phone or tablet, open the Chat app or Gmail app .
    • In Gmail: At the bottom, tap Chat .
  2. In your conversation list, tap and hold a name and then Block and report.
    • If you use a Google Workspace account and the person is in your organisation, this option is Block.
  3. Optional: To report the person for abuse, tick the box next to 'Also report'. 
    • If you use a Google Workspace account, you can only report people outside of your organisation.
  4. To confirm, tap Block.

Unblock someone in Chat or Gmail

  1. In the top left, tap Menu and then Settings.
    • In Gmail: After opening Settings, select your email address.
  2. Tap Manage blocked users in Chat and then Unblock .

Manage blocked users

Block a conversation

  1. In Chat, tap and hold a conversation.
  2. Tap Block and report.
    • If you use a Google Workspace account, this option is 'Block this conversation'.
  3. Optional: To report the conversation for abuse, tick the box next to 'Report this space as spam or abuse'.
    • If you use a Google Workspace account, you can only report people outside your organisation.
  4. To confirm, tap Block.

Block or unblock someone in a conversation or space

  1. In Chat, open the conversation
  2. At the top, tap the conversation name and then Manage members.
  3. Next to the person's name, tap More options  and then Block or Unblock.
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