You can delete all user data and settings by wiping and re-enrolling Google Meet hardware devices, which include Meet hardware kits, Chromeboxes and Chromebases. You might want to re-enroll a device if you want to:
- Reset a device that does not start correctly.
- Re-enroll the device with a different domain.
- Re-enroll a previously deprovisioned device.
- Change the language of the device.
Deprovision a device
Deprovisioning a device revokes the Google Meet hardware license for the device.
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Sign in to your Google Admin console.
Sign in using your administrator account (does not end in @gmail.com).
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Go to Menu
Devices
Google Meet hardware
- Choose an option:
- To filter the devices by organizational unit or other criteria, see Choose devices by organizational unit.
- To select one or more devices from the list, check the box next to each device.
- At the top left, click Deprovision.
- Confirm that you want to deprovision the device.
Re-enroll Google Meet hardware
Note: For customers subscribing to Google Meet hardware after March 7th, 2024, the Require enrollment privilege default value will be set to true.
To re-enroll a Chromebox, a Chromebase, or Google Meet hardware:
- Turn on your device.
- Attach a keyboard to the device.
- Using the Meet Compute System Recovery Utility, remove and reinstall the Chrome operating system for use with Google Meet. For details, go to Recover your Meet hardware system.
- Complete the steps to enroll a device.
Note: To prevent unauthorized users from re-enrolling devices, opt in to Enrollment Privilege Enforcement.
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Sign in to your Google Admin console.
Sign in using your administrator account (does not end in @gmail.com).
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Go to Menu
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In the Service settings panel, click Device enrollment
