November 17, 2020
Defect alerts help identify certain issues with your orders in real-time, allowing you to take action on alerts before they impact your customer experience or your Retailer Standards score. Now, we’ve made it easier for you to find and review these alerts.
What’s changing
You can now view your order defect alerts directly from the “Orders” page of your Merchant Center account.
This means you’ll be able to easily review orders that are in risk of receiving a Retailer Standards defect and resolve issues directly from the “Order management” page.
Note that the “Defect alerts” tab within the “Retailer Standards” section has been removed.