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Reasons why the issue is happening
Pickup SLA mismatches were found between your local inventory ads data and your landing pages. Update your local inventory ads data so the values in your data are consistent with those on your landing page and/or check out.
How to fix the issue
Depending on your pickup setup, the pickup SLA attribute will be in different feeds. Refer to the table below to determine which data source and attribute is providing the SLA for your local inventory ads.
Pickup feature type | Data source |
Pickup SLA attribute |
---|---|---|
Pickup later with product data | Primary data source | Pickup SLA [pickup_SLA] |
Pickup later with in-store inventory data | Primary data source or local Inventory data | Pickup SLA [pickup_SLA] |
Pickup today | Primary data source or local Inventory data | Pickup SLA [pickup_SLA] |
Ensure that SLA in your local inventory ads data matches the SLA on your landing page.
Investigate your update process to view what could be causing the problem:
- Check the warning email for examples of products that have a mismatch. Look for a common problem in your product data that could cause these mismatched SLAs.
- Make sure you’re updating your landing page and data sources at the same time. Schedule an upload or use the Content API to immediately update your product data. This scheduling helps make sure Google has the same data that is displayed on your landing page.
When you’ve addressed the problem, update the Pickup SLA [pickup_SLA]
attributes in your data source to match your landing page.
Next steps
Wait for your data to be re-crawled.
Google will crawl the products listed in your Merchant Center account. If we detect that your feed data pickup SLAs now match your landing page pickup SLAs, your account warning will be lifted.