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How to fix: Invalid checkout URLs

The checkout links for some of your products are broken.

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Why this issue is happening

This issue is caused when the checkout links for some of your products are broken.

For example, landing page results in a 502/404/403 HTTP error when it should be 200(OK).

Due to this issue, shopper continuity is broken as they transition from listings on Google to your cart or checkout site. This most likely results in a reduction in conversions or sales. Also, mismatching product attributes can dilute shopper confidence and ability to complete the purchase.


How to fix your issue

To resolve the issue, redirection to your cart or checkout pages renders a valid checkout page and returns HTTP Code = 200.

Fix products one by one directly in Merchant Center

Step 1 Go to Products in the Merchant Center, then select the Needs attention tab.

Step 2 Use the filter icon above the table to find all products affected by your issue.

Step 3 Click on the title of the product that you want to fix, then click Edit product.

Step 4Make sure there is a valid checkout page added for the product and redirection to your cart or checkout pages renders the correct checkout page and returns HTTP Code = 200.

Step 5 Select Save.

Fix multiple products at once

Step 1 Go to Products in the Merchant Center, then select the Needs attention tab.

Step 2 Use the filter icon above the table to find all products affected by your issue.

Step 3 Select the download icon to download a list (.csv) of all affected products for all issues or this particular issue.

Step 4Make sure there is a valid checkout page added for every product and redirection to your cart or checkout pages renders the correct checkout page and returns HTTP Code = 200.

Step 5 Re-upload your corrected product data to the Merchant Center using your chosen upload method.


Next steps

After making the requested changes, check that you've fixed the issue by making sure that it's no longer listed on the “Needs attention” page.

Keep in mind: It may take some time for your change to be reflected on the 'Needs attention' page.

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