Policy update: Linked account suspension

August 2024

We’ve updated our Abuse of the network policy.

What’s changing

We’ve updated our prohibited practices for Free Listings to include the “Linked account suspension” status. This status is a clarification of our existing enforcement to provide retailers with better instructions on how to resolve their account issues. The “Linked account suspension” status indicates that a suspended Google Ads account is linked to your Merchant Center account. You have to fix the Google Ads suspension before your Merchant Center suspension can be reviewed.

Learn more about Abuse of the free listings network policies to ensure your account and products are active with full functionality.

Note: Removing or unlinking the suspended Google Ads account from your Merchant Center account won’t unsuspend or resolve your Merchant Center account issue.

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