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This help center shows articles applicable to Merchant Center Next. Learn more about the upgrade and get answers to frequently asked questions.

How to fix: Closed Business Profile

Go to the Google Business Profile Manager page to confirm your business is open.

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Reasons why the issue is happening

One or more store codes in your local inventory data refers to a Business Profile that has been marked as closed.

How to fix your issue

Within your Business Profile Manager, go to the business group linked to your Merchant Center account and identify the store codes indicated as "Closed businesses" in the "Processing" tab of your local inventory data.

Step 1In the navigation menu of your Google Business Profile Manager, click Businesses tab.

Step 2Filter for closed businesses at the top right by switching the view from "All" to "Permanently closed" or "Temporarily closed".

Step 3Verify if the inventory data for these locations was submitted correctly and that you intend to send inventory data for these stores.

Step 4If those stores are open, reopen your business in Google Business Profile.

Note: It can take up to 24 hours for your business profile changes to reflect on Merchant Center.

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