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This help center shows articles applicable to Merchant Center Next. Learn more about the upgrade and get answers to frequently asked questions.

Vehicle Ads Troubleshooting

Please fill out the form below and describe the issues you are having with the Vehicle Ads program.

* Required field

What is the name of the company being advertised? If you belong to an agency, please provide the name of the company that you’re managing the campaigns for. This will help us route your case to the best available agent.
Please use a valid email id of the format [email protected]
Add additional field
Include email address(es) of those you would like to CC on this submission, Click on add additional.
Providing the correct Merchant Account ID avoids delays. Please double check before submitting!
Please enter a valid Merchant Center Account ID, with only digits, in the format XXXXXXXXXXXXXXXX
If you are an agency or someone who manages multiple Google Ads accounts, please do not enter the Customer ID for your Google Ads Manager Account. Please enter the Customer ID for the individual account. Learn how to find your Google Ads customer ID.

Please note that the requests submitted with all the relevant information are resolved faster. If applicable, please do the following:

  • Tell us how to locate your issue.
  • Try to include relevant elements/examples, the current steps you are taking and also describe any roadblocks you might be facing.
  • Try to include date or timeframes.
  • Tell us your desired outcome.
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Some account and system information will be sent to Google, and support calls and chats may be recorded. We will use this information to improve support quality and training, to help address technical issues, and to improve our products and services, subject to our Privacy Policy and Terms of Service. Translation services may be used in chats and email.
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