Export reader and insights data

Important: When you choose a Google Drive folder to export the file to, do not open the folder. Instead, to select the folder, click the folder name, then click Insert.

Export subscriber or contributor information

You can export CSV files and Google Sheets with member contributions, subscription data and email addresses.

Your member export contains these tabs:

• Members
• Purchase orders
• Subscriptions or contributions

To export member information:

1. In the Publisher Centre, go to your publication.
2. Click Reader Revenue Manager.
3. Under 'Menu', click Members.
4. Select the members that you want to export.
5. At the top right, click Export members.
6. Select the Google Drive file where you want to store the exported file.
   • You may want to create a new Google Drive folder for your exports.
7. Click Insert.
8. To find the files, open the Google Drive folder that you selected.

Export insights data

Your insights export contains these tabs:

• Totals
• Daily active members
• Daily new members
• Daily cancellations

You can export data to a Google Sheet with daily numbers for revenue, members, cancellations, new members and subscribers.

To export your insights data:

1. In the Publisher Centre, go to your publication.
2. Click Reader Revenue Manager.
3. Under 'Menu', click Activity.
4. Select the time period that you want to export data for.
5. At the top right, click Export.
6. Select the Google Drive file where you want to store the exported file.
   • You may want to create a new Google Drive folder for your exports.
7. Click Insert.
8. To find the files, open the Google Drive folder that you selected.

Tip: After you export a file, you can't access it directly from the Publisher Centre. To find the export, open the folder in Google Drive.

Export newsletter or registration data

You can export CSV files and Google Sheets with the email addresses of readers who have signed up for your newsletter or who have registered. This data can be uploaded into your member management tool.

Important: Newsletter sign-up and reader registration data will be available to download for 30 days in the Members tab in Reader Revenue Manager.

To export newsletter or reader registration information:

1. In the Publisher Centre, go to your publication.
2. Click Reader Revenue Manager.
3. Under 'Content access', click Newsletter sign-up or Reader registration
4. At the top right, click Export members.
5. Select the Google Drive file where you want to store the exported file.
   • You may want to create a new Google Drive folder for your exports.
6. Click Insert.
7. To find the files, open the Google Drive folder that you selected.

Tip: When you choose a Google Drive folder to export the file to, do not open the folder. Instead, to select the folder, click the folder name, then click Insert.

Access survey data

There are two ways to access your survey data:

• Data Studio
• Google Analytics

In Data Studio

1. View this template.
2. From the drop-down, select your Analytics account.
3. View results.
   • You can filter by Event category to view data per question, etc.

In Google Analytics Advanced Method

1. Go to Google Analytics 4.
2. Click Navigate to reports Engagement Events.
3. Under 'Event name', click Survey submission.
   • Under 'Survey question' and 'Survey answer', you can check the overview of the number of responses to each question and answer.
4. Click Add comparison.
   • Select 'Survey question' for dimension.
   • Select the question category, such as 'Purchase intent', as dimension values.
5. In the 'Survey answer' section, check the responses for each question.

Need any help? Contact our support team.