Test your Orion network

Test Automatic Connection

The device with the Orion Network Verification app should automatically connect to the network when you are within range.

Note:  If your test device is on an existing Wi-Fi network, disconnect from it before testing Orion.

Test success

When in range of your test Access Point, open your device's Wi-Fi Networks list and confirm you are connected to Orion:

 

Important: Do not attempt to manually connect to the Orion Wi-Fi network by tapping on it in your Wi-Fi settings. Your test device should automatically connect to it using Hotspot 2.0.

Test failing?

• Make sure that you have installed the Orion Network Verification app.
• Mobile devices always prefer saved networks over Hotspot 2.0 networks.  If your device is in range of other saved networks, you will need to disconnect from them before testing.
• If your device sees the "Orion" SSID but does not attempt to auto-connect, check your Hotspot 2.0 settings in your wireless controller.
• If your device attempts to connect to the Orion SSID but fails, check your wireless controller's RADIUS logs. If you are receiving a RADIUS-Reject for your test profile, contact [email protected].
• If you are receiving RADIUS-Accepts from Orion, check your user VLAN. Is your client receiving an IP address?

Measure Network Speed

Use the Orion Network Verification app to measure your network's speed.

 

Results are automatically uploaded and will be reflected in your Orion dashboard within 24 hours.

 

Next: Set Network and Venue details