Celebrate Diwali as you unlock exciting rewards in Google Pay’s Festival City. Embark on a quest to take on different challenges in the Diwali map and collect shaguns. If you complete the challenges and collect all 501 shaguns, you can get up to ₹501 INR cashback and a golden gift.
What you need
To play the game, you need to have:
- The latest version of the Google Pay app.
- A bank account linked to the Google Pay app.
How to participate
- On your mobile device, open the Google Pay app .
- You must have the latest version of the Google Pay app.
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On the homepage, in the "Promotions" section, tap Festival City.
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You can also enter through the Transaction page: At the top of the homepage, tap Go to Festival City.
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Enter Festival City.
- You’ll land on the Diwali map and find different colored areas. Each area has its own games and challenges.
- A new area on the map is unlocked over time during the campaign, until 20 November 2023.
- More areas and building challenges are unlocked progressively during the campaign period.
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Collect the Welcome Shagun.
- To collect your Welcome Shaguns, make a transaction of ₹1 INR.
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After you complete the Welcome Shagun, you can move to the next challenge.
- Each time you complete a challenge, you can move to the next challenge on the map.
- You earn shaguns for every challenge you complete.
- Challenges can be of many types.
- Building challenge: You must complete certain transactions to complete the building.
Types of building challenges
Friendship House: Make 7 transactions with another friend.- You can make one transaction a day.
- Minimum transaction amount is ₹150 INR.
- Minimum transaction amount is ₹30 INR.
- Minimum transaction amount is ₹30 INR.
- Minimum transaction amount is ₹150 INR.
- Minimum transaction amount is ₹30 INR.
- Minimum transaction amount is ₹150 INR.
- Special challenges: Complete the special challenges.
- Rangoli Fest
- Fun Zone
- Building challenge: You must complete certain transactions to complete the building.
- Each time you complete a challenge, you can move to the next challenge on the map.
- To earn 2 scratch cards, collect 501 shaguns.
- The scratch cards can be:
- Cashback: The amount is up to ₹501 INR.
- Special locked reward: This is a special reward sponsored by partners. It could be one of the following:
- Redmi Note 12 5G phone
- 30% off on Dominos, Uber, Myntra, Zomato, or Reliance Smart
- ₹120 INR off on Amazon Prime membership
- 30% off on YouTube Premium monthly subscription
- ₹450 INR off on Times Prime annual subscription
- ₹100 INR off on Hotstar 3 months subscription
- ₹100 INR off on MX Player annual subscription
- The scratch cards can be:
- Some challenges let you share with friends and win bonus shaguns.
- If you share your game progress with your friends, it increases your chances to earn extra shaguns.
Tips:
- You can check the number of shaguns you earned in the “Shagun counter.”
- To check the challenges you completed and the number of shaguns earned for each one, go to the “Shaguns history” section.
Fix common errors & next steps
In-app error message |
Steps to resolve errors |
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Oops, Something went wrong! |
Please retry. |
You have already claimed the Hotstar bonus Shaguns! | You already claimed your shaguns. |
Invalid hotstar link! | Invalid link. |
Find out more
Share & earn shaguns
To increase your chances to earn extra shaguns, you can share your game progress with friends.
Cashback rewards
- To earn the rewards and cashbacks, complete all the challenges in Festival City until 20 November 2023.
- The amount of cashback you earn varies up to ₹501 INR.
- You can find the cashback you earn in your rewards channel.
- If unused, your cashback reward expires 7 days after you redeem it.
- All cashbacks are added to your UPI-enabled bank account linked to Google Pay.
- To receive rewards, make sure your bank account is added while you participate in the campaign.
- Your cashbacks expire after 45 days if:
- The card isn’t scratched.
- You have no account linked with Google Pay.
- The cashback can’t be added because of issues with your linked account.
Non-cashback rewards
You can earn non-cashback rewards sponsored by partner brands as you progress and complete the final stages of the game. These include one of the following special rewards:
- Redmi Note 12 5G phone
- 30% off on Dominos, Uber, Myntra, Zomato, or Reliance Smart
- ₹120 INR off on Amazon Prime membership
- 30% off on YouTube Premium monthly subscription
- ₹450 INR off on Times Prime annual subscription
- ₹100 INR off on Hotstar 3 months subscription
- ₹100 INR off on MX Player annual subscription
Tip: To win non-cashback rewards, you must complete the quest and collect 501 shaguns during the campaign.
Redemption process
To redeem your prize, on the brand’s website, enter the redemption code.