Note: These steps are available if you use Google Photos on an Android phone or tablet.
If you’re missing photos or videos from other apps or devices, check your device folders.
- On your Android device, open the Google Photos app .
- At the bottom, tap Collections On this device.
- If available, open your device folders to find your missing item.
If you want your device folder items to appear in your Photos tab, you can back them up automatically.
- On your Android device, open the Google Photos app .
- At the top, tap your account Profile photo or Initial.
- Tap Photos settings Backup Back up device folders.
Note: If you delete an item from your device without backing up your device folders, the item won't appear in Google Photos.
Still missing photos or videos?
- Check your trash or archive
- Check your backup settings
- Ask the Google Photos Community for more help