Find items from other apps & devices

Note: These steps are available if you use Google Photos on an Android phone or tablet.

If you’re missing photos or videos from other apps or devices, check your device folders.

  1. On your Android device, open the Google Photos app Photos.
  2. At the bottom, tap Collections and then On this device.
  3. If available, open your device folders to find your missing item.

If you want your device folder items to appear in your Photos tab, you can back them up automatically.

  1. On your Android device, open the Google Photos app Photos.
  2. At the top, tap your account Profile photo or Initial.
  3. Tap Photos settings and then Backup and then Back up device folders.

Note: If you delete an item from your device without backing up your device folders, the item won't appear in Google Photos.

Still missing photos or videos?

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