Pixel phones have support options for in-warranty and out-of-warranty damage. The availability of mail-in and walk-in options depends on your phone's warranty status and your location.
Find a repair partner
Region | Provider | Devices | Type of service | Repair type | Contact |
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Australia | CTDI | All Pixel phones | Mail-in | Out-of-warranty |
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Region | Provider | Devices | Type of service | Repair type | Contact |
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Austria | Pixel 7a and later | Mail-in | In-warranty and out-of-warranty |
Region | Provider | Devices | Type of service | Repair type | Contact |
---|---|---|---|---|---|
Belgium | Pixel 7a and later | Mail-in | In-warranty and out-of-warranty |
Region | Provider | Devices | Type of service | Repair type | Contact |
---|---|---|---|---|---|
Canada | |||||
Mobile Klinik | All Pixel phones, excluding Pixel 9 Pro Fold | Walk-in | Out-of-warranty |
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Pixel 6 and later, excluding Pixel 9 Pro Fold | Walk-in | In-warranty and out-of-warranty1 |
In US and Canada, replacement of parts or product service is made available for a minimum of 3 years after end of production for all Pixel devices through Google or its service providers.
Region | Provider | Devices | Type of service | Repair type | Contact |
---|---|---|---|---|---|
Czech Republic (Czechia) |
Pixel 8 and later | Mail-in | In-warranty and out-of-warranty |
Region | Provider | Devices | Type of service | Repair type | Contact |
---|---|---|---|---|---|
Denmark | Pixel 6a and later | Mail-in | In-warranty and out-of-warranty |
Region | Provider | Devices | Type of service | Repair type | Contact |
---|---|---|---|---|---|
Estonia |
Pixel 8a and later | Mail-in | In-warranty and out-of-warranty |
Region | Provider | Devices | Type of service | Repair type | Contact |
---|---|---|---|---|---|
Finland |
Pixel 8a and later | Mail-in | In-warranty and out-of-warranty |
Region | Provider | Devices | Type of service | Repair type | Contact |
---|---|---|---|---|---|
Germany | All Pixel phones | Mail-in | Out-of-warranty | ||
Pixel 2 and later | Mail-in | In-warranty | Google* | ||
Comspot | All Pixel phones | Walk-in | Out-of-warranty | Google* | |
Pixel 6 and later | Walk-in | In-warranty and out-of-warranty |
*For the most up-to-date partner locations and options for your specific device or damage, refer to Google.
Region | Provider | Devices | Type of service | Repair type | Contact |
---|---|---|---|---|---|
Hungary |
Pixel 8a and later | Mail-in | In-warranty and out-of-warranty |
Region | Provider | Devices | Type of service | Repair type | Contact |
---|---|---|---|---|---|
India | F1 | Pixel 3a, Pixel 3a XL, Pixel 4a, Pixel 6a, Pixel 7, Pixel 7 Pro, Pixel 7a, Pixel 8, Pixel 8 Pro, Pixel 8a, Pixel 9, Pixel 9 Pro, Pixel 9 Pro XL, and Pixel 9 Pro Fold | Walk-in | In-warranty and out-of-warranty | Service Centres List |
Mail-in | Contact us |
Region | Provider | Device | Type of service | Repair type | Contact |
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Japan | Google Pixel 4a and later, exceptions apply[1][2] | Mail-in |
In-warranty and out-of-warranty |
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iCracked |
Google Pixel 3 and later |
Walk-in and mail-in |
Out-of-warranty[3] |
iCracked | |
KDDI | Google Pixel 5 and later[4] | Walk-in | Out-of-warranty, applies only to display damage[5] | KDDI | |
NTT docomo | Google Pixel 7a and later[6] | Visit | Out-of-warranty, applies only to display damage | NTT docomo | |
If you purchase a Made by Google device from an authorized third-party retailer, including mobile carriers, please contact the retailer directly. [1] Google provided repair exceptions.
[2] Supported models may change without notice. [3] If you are enrolled in the Anshin warranty pack provided by SoftBank, you can take advantage of same-day repair at no cost or at a discounted price.Please refer to this for more information. [4] Eligible for devices purchased through au/UQ mobile only. [5] If you are enrolled in the damage and loss support provided by KDDI, you can take advantage of the repair cost discount service.Please refer to this for more information. [6] For users who purchased devices from official NTT docomo retailers and who enrolled in Smart Anshin Hoshou service. |
Region | Provider | Devices | Type of service | Repair type | Contact |
---|---|---|---|---|---|
Latvia |
Pixel 8a and later | Mail-in | In-warranty and out-of-warranty |
Region | Provider | Devices | Type of service | Repair type | Contact |
---|---|---|---|---|---|
Lithuania | Pixel 8a and later | Mail-in | In-warranty and out-of-warranty |
Region | Provider | Devices | Type of service | Repair type | Contact |
---|---|---|---|---|---|
Malaysia | Ixsun Sdn Bhd | Pixel 9, Pixel 9 Pro, and Pixel 9 Pro XL |
Mail-in |
Out-of-warranty |
Address: Ixsun Sdn Bhd Lot 08-45/47 Level 8 Berjaya Times Square, No.1 Jalan Imbi, 55100 Kuala Lumpur Phone: (+60) 3-21414845 Operating hours: Weekdays: 10 AM–7 PM Saturday, Sunday, or public holiday: Closed |
Region | Provider | Devices | Type of service | Repair type | Contact |
---|---|---|---|---|---|
Netherlands | Pixel 6a and later | Mail-in | In-warranty and out-of-warranty |
Region | Provider | Devices | Type of service | Repair type | Contact |
---|---|---|---|---|---|
Norway | Pixel 6a and later | Mail-in | In-warranty and out-of-warranty |
Region | Provider | Devices | Type of service | Repair type | Contact |
---|---|---|---|---|---|
Poland | Pixel 8 and later | Mail-in | In-warranty and out-of-warranty |
Region | Provider | Devices | Type of service | Repair type | Contact |
---|---|---|---|---|---|
Portugal | Pixel 7a and later | Mail-in | In-warranty and out-of-warranty |
Region | Provider | Devices | Type of service | Repair type | Contact |
---|---|---|---|---|---|
Romania |
Pixel 8a and later | Mail-in | In-warranty and out-of-warranty |
Region | Provider | Devices | Type of service | Repair type | Contact |
---|---|---|---|---|---|
Singapore | CTDI | Pixel 2 XL, Pixel 3, Pixel 3 XL, Pixel 3a, Pixel 3a XL, Pixel 4, Pixel 4 XL, Pixel 4a, Pixel 6, Pixel 6 Pro, Pixel 6a, Pixel 7, Pixel 7 Pro, Pixel 8, Pixel 8 Pro, Pixel 8a, Pixel 9, Pixel 9 Pro, Pixel 9 Pro XL, and Pixel 9 Pro Fold |
Walk-in |
In-warranty and out-of-warranty |
Address: 12 Kallang Avenue #03-03 Aperia, Singapore 339511 Located in: Aperia Mall Phone: (+65) 6230 7928 Operating hours: Weekdays: 11 AM–8 PM |
Region | Provider | Devices | Type of service | Repair type | Contact |
---|---|---|---|---|---|
Slovakia |
Pixel 8a and later | Mail-in | In-warranty and out-of-warranty |
Region | Provider | Devices | Type of service | Repair type | Contact |
---|---|---|---|---|---|
Slovenia |
Pixel 8a and later | Mail-in | In-warranty and out-of-warranty |
Region | Provider | Devices | Type of service | Repair type | Contact |
---|---|---|---|---|---|
Sweden | Pixel 6a and later | Mail-in | In-warranty and out-of-warranty |
Region | Provider | Devices | Type of service | Repair type | Contact |
---|---|---|---|---|---|
Switzerland | Pixel 7a and later | Mail-in | In-warranty and out-of-warranty |
Region | Provider | Devices | Type of service | Repair type | Contact |
Taiwan | Taiwan Mobile | Pixel 3a, Pixel 3a XL, Pixel 4, Pixel 4XL, Pixel 4a, Pixel 4a (5G), Pixel 5, Pixel 6, Pixel 6 Pro, Pixel 6a, Pixel 7, Pixel 7 Pro, Pixel 7a, Pixel 8, Pixel 8 Pro, Pixel 8a, Pixel 9, Pixel 9 Pro, Pixel 9 Pro XL, and Pixel 9 Pro Fold | Walk-in | In-warranty and out-of-warranty |
Website: Taiwan Mobile Phone:
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Fun2Repair |
Pixel 3, Pixel 3 XL, Pixel 3a, Pixel 3a XL, Pixel 4, Pixel 4XL, Pixel 4a, Pixel 4a (5G), Pixel 5, Pixel 6, Pixel 6 Pro, Pixel 6a, Pixel 7, Pixel 7 Pro, Pixel 7a, Pixel 8, Pixel 8 Pro, and Pixel 8a, Pixel 9, Pixel 9 Pro, Pixel 9 Pro XL, and Pixel 9 Pro Fold |
Mail-in | Out-of-warranty |
Website: Fun2Repair Email: [email protected] |
|
Senao | Pixel 9, Pixel 9 Pro, Pixel 9 Pro XL, and Pixel 9 Pro Fold | Walk-in | In-warranty and out-of-warranty |
Website: Senao International Phone: 0800-050-868 (no charge) |
Region | Provider | Devices | Type of service | Repair type | Contact |
---|---|---|---|---|---|
United Kingdom | EE | All Pixel phones | Walk-in | Out-of-warranty | Google* |
Pixel 6 and later | Walk-in | In-warranty and out-of-warranty | Google* | ||
All Pixel phones | Mail-in | Out-of-warranty | Google* | ||
Pixel 2 and later | Mail-in | In-warranty | Google* | ||
iSmash | All Pixel phones | Walk-in | Out-of-warranty | Google* | |
Pixel 6 and later | Walk-in | In-warranty and out-of-warranty | Google* |
*For the most up-to-date partner locations and options for your specific device or damage, refer to Google.
Region | Provider | Devices | Type of service | Repair type | Contact |
---|---|---|---|---|---|
United States | All Pixel phones |
Mail-in and walk-in |
In-warranty and out-of-warranty | Google* | |
Pixel Tablet | Mail-in | Out-of-warranty | |||
Asurion or uBreakiFix | All Pixel phones | Mail-in and walk-in | Out-of-warranty | Phone: +1 877-320-2237 Asurion or uBreakiFix |
|
Pixel 6 and later, including Fold | Mail-in and walk-in | In-warranty and out-of-warranty |
*For the most up-to-date partner locations and options for your specific device or damage, refer to Google.
In US and Canada, replacement of parts or product service is made available for a minimum of 3 years after end of production for all Pixel devices through Google or its service providers.