To troubleshoot software update issues, you can use our self-help flow.
Fix your system update issueImportant: It's normal for your Android device to drain more battery after a software update, as it works hard to download, optimise and install the update.
You can find your device's Android version number, security update level, and Google Play system level in your Settings app. You'll get notifications when updates are available for your device. You can also check for updates.
Check which Android version your device is
- Open your device's Settings app.
- Near the bottom, tap About phone or About tablet
Android version.
- Find your 'Android version', 'Android security update' and 'Build number'.
Android version.Get the latest Android updates available for your device
When you get a notification, open it and tap the update action.
If you cleared your notification or your device has been offline:
- Open your device's Settings app.
- Tap System
- You'll find your update status. Follow any steps on the screen.
Tip: If you have a Pixel device, it may say 'Software updates'.
Get security updates and Google Play system updates
Most system updates and security patches happen automatically. To check if an update is available:
- Open your device's Settings app.
- Tap Security and privacy
- For security updates, tap Security update.
- For Google Play system updates, tap Google Play system update.
- Follow any steps on the screen.
Tip: If you don't find an available update, you can try to restart your phone.
When you'll get Android updates
Update schedules vary by device, manufacturer and mobile operator.
- If you have a Pixel phone, learn when you'll get updates.
- If you have a Pixel Tablet, learn when you'll get updates.
- If you have another Android device, contact your manufacturer or operator for info.
Important: Older devices can’t always run newer Android versions.
Fix an updates issue
Not enough space availableIf you get a 'not enough space available' notification, learn how to free up storage on:
Let the update automatically try again
If an update starts downloading and doesn't finish, your device will automatically try again over the next few days.
When it tries again, you'll get a notification. Open the notification and tap the update action.
Update Android version for security updates
Pixel phones and Pixel Tablet
Pixel phones and Pixel Tablet install downloaded Android updates in the background. The installed updates become active the next time you restart your device. Learn how to restart your device.