This guide includes the basic safety guidelines in the printed Safety & Warranty booklet that comes enclosed with your Nest Thermostat. It also includes additional safety, regulatory, and warranty information about Nest Thermostat.
Warranty details for your country of purchase, including instructions for making a claim: g.co/nest/warranty
Nest Thermostat help: g.co/nest/support
Safety Warnings
Handling
Handle your Nest Thermostat with care. You may damage the device or batteries if you disassemble, drop, bend, burn, crush or puncture your device. Do not use a damaged Nest Thermostat such as a Nest Thermostat with a damaged enclosure or a cracked screen. Using a damaged Nest Thermostat may cause overheating or injury. Don’t expose your Nest Thermostat to liquids, which can cause a short circuit and overheating. If your Nest Thermostat gets wet, do not attempt to dry it using an external heat source.
Nest Thermostat is designed to operate in a dry, indoor environment. Your Nest Thermostat is designed to work best in ambient temperatures between 32° and 95° F (0° and 35° C), and should be stored between ambient temperatures of -4° and 113° F (-20° and 45° C). Do not expose your Nest Thermostat to temperatures above 113° F (45° C), as this may damage the Nest Thermostat, overheat the battery, or pose a risk of fire. Keep your Nest Thermostat away from heat sources and out of direct sunlight. Your Nest Thermostat is designed to work best at an altitude of up to 9842 ft (3,000 m).
Repair & Service
Don’t attempt to repair your Nest Thermostat yourself. Disassembling the device may cause injury or damage to your device.
Contact customer service if Nest Thermostat isn’t working properly or has been damaged. g.co/nest/support.
Child Safety
This device is not a toy. Your Nest Thermostat may contain (or may come with) small parts, plastic, glass, or metal elements, and parts with sharp edges that may cause an injury or create a choking hazard. Children have strangled on cords and cables. Keep the Nest Thermostat’s cords and cables out of the reach of children (more than 3 feet / 1 meter away) and do not allow them to play with the Nest Thermostat and its accessories. They could hurt themselves or others, or could accidentally damage the Nest Thermostat.
Battery
This device contains alkaline AAA batteries which are sensitive components that can cause injury if damaged or ingested. Keep away from children. These batteries are hazardous to young children. If ingested, seek medical attention immediately. Swallowing may lead to serious injury in as little as 2 hours or death, due to chemical burns and potential perforations of the esophagus. If you suspect your child has swallowed or inserted a battery, immediately call your local poison control center. Examine the device and make sure the battery compartment is correctly secured. Dispose of used batteries immediately and safely.
Only use the specified battery for the Nest Thermostat. Use of an unqualified and/or damaged battery or improper disposal may present a risk of fire, explosion, leakage and/or other hazards. Do not modify or remanufacture/refurbish the battery, puncture or attempt to insert objects into the battery, immerse or expose the battery to water or other liquids, or expose the battery to fire, excessive heat, and/or other hazards. Do not attempt to recharge an alkaline battery. Replace all batteries at the same time, do not reuse any old batteries. For best results, use alkaline AAA batteries rated 1.5V. Do not use lithium ion or any other batteries rated above 1.5V. Do not short circuit the battery or allow metallic or conductive objects to contact the battery terminals. Avoid dropping the Nest Thermostat or battery. If the Nest Thermostat or battery is dropped, especially on a hard surface, and you suspect or observe damage, contact Google or a Google authorized service provider for inspection. If the battery leaks, do not allow the leaking fluid to come into contact with eyes, skin, or clothing. If the fluid is already in contact with the eyes, do not rub them. Rinse the eyes with clean water immediately and seek medical advice.
This device comes with a battery that has proper certifications.
Disposal, Transportation & Recycling
Dispose of and transport your device, batteries and accessories according to local environmental and transportation regulations. Do not improperly transport them or dispose of them in normal household waste. Improper disposal or transport may lead to fire, explosion, and/or other hazards. Do not open, crush, heat above 113 ̊F (45 ̊C), or incinerate. For more information on recycling your device, batteries and accessories, visit g.co/HWRecyclingProgram.
Environmental Restrictions
To prevent damage to your Nest Thermostat’s parts or internal circuits, do not use or store the device or its accessories in dusty, smoky, damp, or dirty environments, or near magnetic fields. Keep it away from heat sources and out of direct sunlight. Do not leave your Nest Thermostat inside a vehicle or in places where the temperature may exceed 113° F (45° C), such as on a car dashboard, window sill, near a heating vent, or behind glass that is exposed to direct sunlight or strong ultraviolet light for extended periods of time. This may damage the Nest Thermostat, overheat the battery, or pose a risk of fire or explosion.
Proper Handling and Usage
Follow these guidelines when using, storing or cleaning your Nest Thermostat:
Operating Temperature
Do not use the Nest Thermostat at ambient temperatures lower than 0°C (32°F) or higher than 35°C (95°F).
Care & Cleaning
Avoid solvent and abrasive material that may cause damage to the product surface. Do not use any chemical detergent, powder, or other chemical agents (such as benzene) to clean the Nest Thermostat.
To clean your Nest Thermostat we recommend gently wiping it with a soft, lint-free cloth. Use a dry cloth for streaks, smudges or dust. For stains and grime, use screen wipes or eyeglass cleaner on the screen and ordinary household soap or bleach free cleaning wipes on the back and sides.
To disinfect your Nest Thermostat, including your screen, you can use ordinary household disinfecting wipes or 70% isopropyl alcohol-based wipes. Don’t use wipes that have bleach.
Magnetic Fields
Avoid placing any items containing magnets or which are sensitive to magnetism, such as credit cards, bank cards, audio/video tapes, or magnetic memory devices, near this Nest Thermostat or its charging cable connector, because you may lose information stored on such items. Items containing information sensitive to magnets should be kept at least 2 inches (5 cm) away from this Nest Thermostat.
Service & Support
Unauthorized repairs or modifications could result in permanent damage to the device, and may affect your warranty coverage and regulatory authorizations. Nest Thermostat should only be repaired by Google or a Google authorized service provider. Contact customer service for authorized service. For online help and support, visit g.co/nest/support.
Regulatory Information
Regulatory information, certification, and compliance marks specific to Nest Thermostat can be found on the back plate of your Nest Thermostat.
Model: G4CVZ
Regulatory Information: United States
FCC Regulatory Compliance
Note: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
- Reorient or relocate the receiving antenna.
- Increase the separation between the equipment and receiver.
- Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
- Consult the dealer or an experienced radio/TV technician for help.
Responsible Party – U.S. Contact Information
Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043.
Contact : g.co/nest/contact
Changes or modifications not expressly approved by Google could void your authority to operate the equipment.
This device complies with Part 15 of the FCC Rules. Operation is subject to the following 2 conditions:
- These devices may not cause harmful interference.
- These devices must accept any interference received, including interference that may cause undesired operation.
EMC Compliance Statement
Important: This device has demonstrated Electromagnetic Compatibility (EMC) compliance under conditions that included the use of compliant peripheral devices and shielded cables between system components. It is important that you use compliant peripheral devices and shielded cables between system components to reduce the possibility of causing interference to radios, televisions, and other electronic devices.
Radio Frequency Exposure
This device meets the U.S. Federal Communications Commission's (FCC) requirements for exposure to radio waves and is designed and manufactured not to exceed the FCC's emission limits for exposure to radio frequency (RF) energy. To comply with FCC RF exposure compliance requirements, a distance of at least 20 cm should be maintained between the antenna of this device and persons during device operation. This device must not be co-located or operating in conjunction with any other antenna or transmitter.
Recycling
For information about recycling in the United States, visit g.co/HWRecyclingProgram.
Regulatory Information: Canada
Industry Canada, Class B
This Class B digital apparatus complies with CAN ICES-3 (B)/NMB-3(B)
Cet appareil numérique de la classe B est conforme à la norme NMB-003 du Canada.
Notice:
The Innovation, Science and Economic Development Canada and Federal Communications Commission regulations provide that changes or modifications not expressly approved by Google LLC could void your authority to operate this equipment.
En vertu de la réglementation d’Innovation, Sciences et Développement économique Canada et de la Commission fédérale des communications, toute modification n’ayant pas été approuvée expressément par Google LLC peut entraîner l’annulation du droit qui vous a été accordé d’utiliser cet équipement.
H2C complies with ISED license-exempt RSS standard(s). Operation is subject to the following two conditions: (1) this device may not cause interference, and (2) this device must accept any interference, including interference that may cause undesired operation of the device.
Le présent appareil est conforme aux CNR d'ISDE Canada applicables aux appareils radio exempts de licence. L'exploitation est autorisée aux deux conditions suivantes:
(1) l'appareil ne doit pas produire de brouillage, et
(2) l'appareil doit accepter tout brouillage radioélectrique subi, même si le brouillage est susceptible d'en compromettre le fonctionnement.
The device for operation in the band 5,150–5,250 MHz is only for indoor use to reduce the potential for harmful interference to co-channel mobile satellite systems.
Les dispositifs fonctionnant dans la bande de 5,150 à 5,250 MHz sont réservés uniquement pour une utilisation à l’intérieur afin de réduire les risques de brouillage préjudiciable aux systèmes de satellites mobiles utilisant les mêmes canaux.
Radio Frequency Exposure
This equipment complies radiation exposure limits set forth for an uncontrolled environment. In order to avoid the possibility of exceeding the radio frequency exposure limits, human proximity to the antenna shall not be less than 20 cm during normal operation.
Model: G4CVZ
Responsible Party
Google LLC
1600 Amphitheatre Parkway
Mountain View, CA 94043
g.co/nest/contact
Regulatory Information: Mexico
La operación de este equipo está sujeta a las siguientes dos condiciones: (1) es posible que este equipo o dispositivo no cause interferencia perjudicial y (2) este equipo o dispositivo debe aceptar cualquier interferencia, incluyendo la que pueda causar su operación no deseada
Clasificaciones eléctricas: 24 Vac, 60 Hz, 0.1A